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You're reading from  Becoming a Salesforce Certified Technical Architect

Product typeBook
Published inFeb 2021
PublisherPackt
ISBN-139781800568754
Edition1st Edition
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Tameem Bahri
Tameem Bahri
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Tameem Bahri

Tameem Bahri is the Global Engineering Director for the CRM platform at A.P. Moller - Maersk and was formerly the European Chief Technology Officer for the Salesforce COE at Capgemini. He is an experienced technology specialist with a demonstrated history of working in the information technology and services industry with over 20 years of experience across Business Transformation, Digital Services, Innovation, Process design and redesign, Enterprise System Security, Identity and Access Management Strategy (IAM), and Enterprise Solution Architecture. Tameem Bahri is a Salesforce Certified Technical Architect (CTA) and has led CTA coaching activities for years for companies such as Accenture and Capgemini. He is also a public speaker who participated in multiple events, including Dreamforce, the Data Innovation Forum for Salesforce Architects, and the Tunisia Digital Summit 2021.
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Selecting the appropriate functionalities to build your solution and presentation

Give yourself time to quickly skim through the scenario, understand the big picture, and develop some initial thoughts about the solution. Then, let's go through it again, section by section, and incrementally build the solution.

Understanding the current situation

The first paragraph has some general information about PVA's business model. It also tells us important information about the different personas that are going to use the system. We now know that they have a marketing team, a sales operations team, and nurses. Each is doing a specific set of activities. Based on that, we can start creating a draft of our actors and licenses diagram. Your diagram could look as follows:

Figure 8.1 – Actors and licenses – first draft

I have included an assumed Nurse manager role in anticipation of needing someone to create and manage the nurses' schedule...

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Becoming a Salesforce Certified Technical Architect
Published in: Feb 2021Publisher: PacktISBN-13: 9781800568754

Author (1)

author image
Tameem Bahri

Tameem Bahri is the Global Engineering Director for the CRM platform at A.P. Moller - Maersk and was formerly the European Chief Technology Officer for the Salesforce COE at Capgemini. He is an experienced technology specialist with a demonstrated history of working in the information technology and services industry with over 20 years of experience across Business Transformation, Digital Services, Innovation, Process design and redesign, Enterprise System Security, Identity and Access Management Strategy (IAM), and Enterprise Solution Architecture. Tameem Bahri is a Salesforce Certified Technical Architect (CTA) and has led CTA coaching activities for years for companies such as Accenture and Capgemini. He is also a public speaker who participated in multiple events, including Dreamforce, the Data Innovation Forum for Salesforce Architects, and the Tunisia Digital Summit 2021.
Read more about Tameem Bahri