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You're reading from  Data Engineering with AWS - Second Edition

Product typeBook
Published inOct 2023
PublisherPackt
ISBN-139781804614426
Edition2nd Edition
Concepts
Data Engineering
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Author (1)
Gareth Eagar
Gareth Eagar
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Gareth Eagar

Gareth Eagar has over 25 years of experience in the IT industry, starting in South Africa, working in the United Kingdom for a while, and now based in the USA. Having worked at AWS since 2017, Gareth has broad experience with a variety of AWS services, and deep expertise around building data platforms on AWS. While Gareth currently works as a Solutions Architect, he has also worked in AWS Professional Services, helping architect and implement data platforms for global customers. Gareth frequently speaks on data related topics.
Read more about Gareth Eagar

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Hands-on – reviewing reviews with Amazon Comprehend

Imagine that you work for a large hotel chain and have been tasked with developing a process for identifying negative reviews that have been posted on your website. This will help the customer service teams follow up with the customer.

If your company was getting hundreds of reviews every day, it would be time-consuming to have someone read the entire review every time a new review was posted. Luckily, you have recently heard about Amazon Comprehend, so you decide to develop a small Proof of Concept (PoC) test to see whether Amazon Comprehend can help.

If your PoC is successful, you will want to have a decoupled process that receives reviews once they have been posted, calls Amazon Comprehend to determine the sentiment of the review, and then takes a follow-up action if the review is negative or mixed. Therefore, you decide to build your PoC in the same way, using Amazon Simple Queue Service (SQS) to receive reviews...

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Data Engineering with AWS - Second Edition
Published in: Oct 2023Publisher: PacktISBN-13: 9781804614426
© 2023 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Gareth Eagar

Gareth Eagar has over 25 years of experience in the IT industry, starting in South Africa, working in the United Kingdom for a while, and now based in the USA. Having worked at AWS since 2017, Gareth has broad experience with a variety of AWS services, and deep expertise around building data platforms on AWS. While Gareth currently works as a Solutions Architect, he has also worked in AWS Professional Services, helping architect and implement data platforms for global customers. Gareth frequently speaks on data related topics.
Read more about Gareth Eagar

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