Identifying six main types of behavioral questions to expect
Behavioral interview questions are designed to elicit information about how a candidate has handled specific situations to predict how they may perform in similar cases in the future. Employers commonly ask six main types of behavioral interview questions:
- Situational: These questions present hypothetical scenarios and ask the candidate how they would respond—for example, “How would you handle a difficult customer who is demanding a refund for a product they damaged themselves?”.
- Behavioral: These questions ask the candidate to describe a specific situation they faced in the past and how they handled it—for example, “Tell me about a time when you had to deal with a difficult coworker.”
- Goal-oriented: These questions ask the candidate to describe a specific goal they set for themselves and how they achieved it—for example, “Tell me about a time...