Cloud & Networking
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You're reading from  Azure Stack Hub Demystified

Product typeBook
Published inOct 2021
PublisherPackt
ISBN-139781801078603
Edition1st Edition
Tools
AzureAzure
Concepts
Service Oriented Architecture
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Author (1)
Richard Young
Richard Young
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Richard Young

Richard Young has been working in IT for over 35 years and is currently a principal consultant in the professional services division of Lenovo Global Technologies, covering EMEA. He works closely with customers to assist them in their journey to the cloud with a focus on hybrid cloud, especially focused on Microsoft Azure. His role covers both the strategy and deployment of hybrid cloud using Microsoft Azure Stack Hub and Azure Stack HCI. He holds both MCSE and MCSA certifications for Azure. He holds the MCPD certification for .NET development for the cloud, from back when he was a developer. He has been involved in multiple deployments of Azure Stack Hub throughout Europe over the last few years. He is a husband, father, and grandfather.
Read more about Richard Young

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Summary

In this final chapter, we started by understanding the Azure Stack Hub support model. We learned that support is split between the hardware vendor who supplied the Azure Stack Hub platform and Microsoft. We now have an understanding of what support contracts are required based on how the Azure Stack Hub platform has been licensed and who provides that support. Then, we looked at the integrated support experience, which demonstrated that the support an Azure Stack Hub operator receives should be consistent, regardless of whether they call Microsoft or the hardware vendor for support. We looked at how incidents could be raised with Microsoft and how a typical support case would be handled. This then led us nicely into the next section, where we looked at the various ways of collecting diagnostic information from logs and sharing them with Microsoft to aid in troubleshooting. We should now be familiar with the different ways of sharing these logs, both through the portal and with...

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Azure Stack Hub Demystified
Published in: Oct 2021Publisher: PacktISBN-13: 9781801078603
© 2021 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Richard Young

Richard Young has been working in IT for over 35 years and is currently a principal consultant in the professional services division of Lenovo Global Technologies, covering EMEA. He works closely with customers to assist them in their journey to the cloud with a focus on hybrid cloud, especially focused on Microsoft Azure. His role covers both the strategy and deployment of hybrid cloud using Microsoft Azure Stack Hub and Azure Stack HCI. He holds both MCSE and MCSA certifications for Azure. He holds the MCPD certification for .NET development for the cloud, from back when he was a developer. He has been involved in multiple deployments of Azure Stack Hub throughout Europe over the last few years. He is a husband, father, and grandfather.
Read more about Richard Young

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