Discovering third-party applications
Third-party applications are a way to find and use business-specific functionality that may be needed as an add-on to the Salesforce platform. Think of Salesforce as similar to your iPhone or Android phone. While the platform is robust and delivers a lot of functionality out of the box, some things are not there and must be custom-built or installed as an add-on.
The job of an admin or business analyst is to perform a cost-benefit analysis to determine whether an organization should custom-build functionality or decide to go with a third-party application. There are two types of third-party applications, managed and unmanaged. We will study them in the following sections.
Managed and unmanaged package applications
Managed package applications are applications that are built by a publisher and the code is managed, meaning it is not open source or available for all to see. The intellectual property of the code is protected with a managed...
