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Salesforce for Beginners - Second Edition

You're reading from  Salesforce for Beginners - Second Edition

Product type Book
Published in Oct 2022
Publisher Packt
ISBN-13 9781803239101
Pages 532 pages
Edition 2nd Edition
Languages
Concepts
Authors (2):
Sharif Shaalan Sharif Shaalan
Profile icon Sharif Shaalan
Timothy Royer Timothy Royer
Profile icon Timothy Royer
View More author details

Table of Contents (24) Chapters

Preface 1. Getting Started with Salesforce and CRM 2. Understanding Salesforce Activities 3. Creating and Managing Leads 4. Business Development with Accounts and Contacts 5. Driving the Sales Cycle with Opportunities 6. Achieving Business Goals Using Campaigns 7. Enhancing Customer Service with Cases 8. Business Analysis Using Reports and Dashboards 9. Setup and Configuration 10. An Overview of Sharing and Visibility 11. User Management and Data Security 12. Managing Projects with Sandboxes and Change Sets 13. Using Data Modeling to Configure Objects for Your Business 14. Lightning Experience Customization 15. Extending Functionality with Third-Party Applications and Salesforce Mobile 16. Salesforce Flow 17. Approval Processes 18. Assignment Rules 19. Data Integrity with Formulas and Validations 20. Testing and Debugging 21. Assessment
22. Other Books You May Enjoy
23. Index

Understanding Flow Builder elements

After you select your flow type, you will be taken to the Flow Builder canvas where you can add elements by clicking the “+” symbol. Flow elements are all the items you can place within a flow that have different purposes. They represent the “steps” of a flow. As you can see in the following screenshot, they are organized into three main categories:

Graphical user interface, application  Description automatically generated

Figure 16.3: Elements pane on the Flow Builder page

In this section, we will go through each of these categories in turn:

  • Interaction elements are ways that a flow can interact with users or other automations in Salesforce, including Apex classes and other flows.
  • Logic elements are used to design the path of your flow. These elements are where you will have your business logic to determine what screens users see and what data gets updated.
  • Data elements are what we use to make changes to Salesforce data.

We will also cover flow...

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