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You're reading from  Mastering QuickBooks 2024 - Fifth Edition

Product typeBook
Published inDec 2023
PublisherPackt
ISBN-139781835469958
Edition5th Edition
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Crystalynn Shelton
Crystalynn Shelton
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Crystalynn Shelton

Crystalynn Shelton is a licensed CPA and small business advisor specializing in financial accounting software training, coaching, and consulting. She has written two Amazon Bestsellers, Mastering QuickBooks 2020 and Mastering QuickBooks 2021. In addition to having experience as a small business owner, she has more than 20 years' experience in providing accountancy consultancy in the entertainment, oil and gas, education, and computer technology fields. Crystalynn is an Advanced Certified QuickBooks ProAdvisor and has taught accounting, bookkeeping, and QuickBooks courses for the last 12 years at the University of California at Los Angeles Extension. When she is not in the classroom, Crystalynn enjoys trying new restaurants and curling up with a good book!
Read more about Crystalynn Shelton

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Troubleshooting tips for reconciling bank and credit card accounts

There will be times when you might encounter an issue with reconciling your bank or credit card statements to QBO. If you are having trouble with getting to a $0.00 difference as shown in step 3 above, here are a few troubleshooting tips you can try:

  1. Narrow the search down to the transaction type. To do this, compare the total withdrawals on the bank/credit card statement to the total payments in the reconciliation window, as shown below:
A close up of a price  Description automatically generated

Figure 9.20: Reviewing total payments and total deposits

  1. If they do not match, there is an issue with a payment (withdrawal). Do the same comparison for the deposits. Compare the total deposits on the bank statement to the deposits shown in the reconciliation window. If they do not match, you have an issue with deposits.
  2. If you discover that you are out of balance for both the payments (withdrawals) and the deposits, tackle them separately...
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Mastering QuickBooks 2024 - Fifth Edition
Published in: Dec 2023Publisher: PacktISBN-13: 9781835469958

Author (1)

author image
Crystalynn Shelton

Crystalynn Shelton is a licensed CPA and small business advisor specializing in financial accounting software training, coaching, and consulting. She has written two Amazon Bestsellers, Mastering QuickBooks 2020 and Mastering QuickBooks 2021. In addition to having experience as a small business owner, she has more than 20 years' experience in providing accountancy consultancy in the entertainment, oil and gas, education, and computer technology fields. Crystalynn is an Advanced Certified QuickBooks ProAdvisor and has taught accounting, bookkeeping, and QuickBooks courses for the last 12 years at the University of California at Los Angeles Extension. When she is not in the classroom, Crystalynn enjoys trying new restaurants and curling up with a good book!
Read more about Crystalynn Shelton