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Microsoft Azure Fundamentals Certification and Beyond

You're reading from  Microsoft Azure Fundamentals Certification and Beyond

Product type Book
Published in Jan 2022
Publisher Packt
ISBN-13 9781801073301
Pages 424 pages
Edition 1st Edition
Languages
Author (1):
Steve Miles Steve Miles
Profile icon Steve Miles

Table of Contents (21) Chapters

Preface 1. Section 1: Cloud Concepts
2. Chapter 1: Introduction to Cloud Computing 3. Chapter 2: Benefits of Cloud Computing 4. Section 2: Core Azure Services
5. Chapter 3: Core Azure Architectural Components 6. Chapter 4: Core Azure Resources 7. Section 3: Core Solutions and Management Tools
8. Chapter 5: Core Azure Solutions 9. Chapter 6: Azure Management Tools 10. Section 4: Security
11. Chapter 7: Azure Security 12. Section 5: Identity, Governance, Privacy, and Compliance
13. Chapter 8: Azure Identity Services 14. Chapter 9: Azure Governance 15. Chapter 10: Azure Privacy and Compliance 16. Section 6: Cost Management and Service-Level Agreements
17. Chapter 11: Azure Cost Planning and Management 18. Chapter 12: Azure Service-Level Agreements 19. Chapter 13: Exam Preparation Practice Tests 20. Other Books You May Enjoy

Azure SLAs

An SLA sets out a customer's expected level of service from their service provider; it can include responsibilities, vocabulary and terminology, claims and credit processes, service quality, and availability metrics.

Microsoft defines an SLA as Microsoft's commitments to uptime and connectivity, meaning the amount of time the services are online, available, and operational.

Microsoft provides each service with an individual SLA that will detail what is covered by the agreement and any exceptions; a percentage of the monthly fees are credited for any service that does not meet the guarantees. Previews and free services are not provided with an SLA. Information about each service's SLA can be found at the following URLs:

Service availability is expressed as the uptime percentage over time; Microsoft SLAs are expressed monthly.

Availability is typically referred...

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