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You're reading from  Microsoft Azure Fundamentals Certification and Beyond

Product typeBook
Published inJan 2022
PublisherPackt
ISBN-139781801073301
Edition1st Edition
Tools
AzureAzure Functions
Concepts
Cloud Computing
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Author (1)
Steve Miles
Steve Miles
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Steve Miles

Steve Miles is a Microsoft security and Azure/hybrid MVP and MCT with over 20 years of experience in security, networking, storage, end user computing, and cloud solutions. His current focus is on securing, protecting, and managing identities, Windows clients, and Windows server workloads in hybrid and multi-cloud platform environments. His first Microsoft certification was on Windows NT and he is an MCP, MCITP, MCSA, and MCSE for Windows and many other Microsoft products. He also holds multiple Microsoft Fundamentals, Associate, Expert, and Specialty certifications in Azure security, identity, network, M365, and D365. He also holds multiple security, networking vendor, and other public cloud provider certifications.
Read more about Steve Miles

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Azure SLAs

An SLA sets out a customer's expected level of service from their service provider; it can include responsibilities, vocabulary and terminology, claims and credit processes, service quality, and availability metrics.

Microsoft defines an SLA as Microsoft's commitments to uptime and connectivity, meaning the amount of time the services are online, available, and operational.

Microsoft provides each service with an individual SLA that will detail what is covered by the agreement and any exceptions; a percentage of the monthly fees are credited for any service that does not meet the guarantees. Previews and free services are not provided with an SLA. Information about each service's SLA can be found at the following URLs:

Service availability is expressed as the uptime percentage over time; Microsoft SLAs are expressed monthly.

Availability is typically referred...

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Microsoft Azure Fundamentals Certification and Beyond
Published in: Jan 2022Publisher: PacktISBN-13: 9781801073301
© 2022 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Steve Miles

Steve Miles is a Microsoft security and Azure/hybrid MVP and MCT with over 20 years of experience in security, networking, storage, end user computing, and cloud solutions. His current focus is on securing, protecting, and managing identities, Windows clients, and Windows server workloads in hybrid and multi-cloud platform environments. His first Microsoft certification was on Windows NT and he is an MCP, MCITP, MCSA, and MCSE for Windows and many other Microsoft products. He also holds multiple Microsoft Fundamentals, Associate, Expert, and Specialty certifications in Azure security, identity, network, M365, and D365. He also holds multiple security, networking vendor, and other public cloud provider certifications.
Read more about Steve Miles

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