Questions to test your knowledge

You are now presented with questions about the key features of Salesforce CRM administration in the areas of Standard and Custom Objects which have been covered in this chapter. The answers can be found at the end of the chapter.

Questions

We present seven questions to verify your understanding of apps, tabs, objects, and fields.

Question 1 - Standard apps

Which of the following are standard Salesforce apps? (Select all that apply)

a) Site.com

b) Campaigns

c) Collaboration Community

d) Call Center

e) Service Cloud

Question 2 - Custom App Permission

What can a system administrator use to provide a group of users with access to a custom app? (Select all that apply)

a) Public groups

b) Profiles

c) Sharing rules

d) Page layouts

Question 3 - Custom tabs

When a custom object is created, a custom tab is created in which of the following scenarios? (Select one)

a) Always (tabs are automatically created)

b) Never (tabs cannot be created during the creation of an object)

c...