Adoption in regulated environments

Working in highly regulated environments can be challenging but it is often where Puppet can have the most significant impact. Implementing automation may be more difficult in regulated environments but it is even more challenging to perform large-scale manual actions, making the potential returns on investment significant. The worst approach when trying to adopt new technology is to believe that “the processes just need to change.” This attitude sets up the team for failure later in the process and can lead to a reputation for being sloppy and neglecting process work, resulting in a setup that will not work in production.

The best approach is to engage with change, risk, audit, and other teams involved in the management of processes in your organization before implementing Puppet. Often, despite regular complaints about processes in the organization, no one has engaged with these teams, and they may have their own programs to modernize...