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You're reading from  Mastering Zendesk

Product typeBook
Published inJan 2017
PublisherPackt
ISBN-139781786461049
Edition1st Edition
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Author (1)
Cedric F. Jacob
Cedric F. Jacob
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Cedric F. Jacob

Cedric F. Jacob, before starting his own business as a customer service consultant, writer, and Zendesk admin for international companies, began his career as a customer service representative, from where he progressed to senior, team leader, and management roles. Working for clients such as Runtastic and Lovoo, he focuses on creating highly customized, scalable structures, utilizing his acquired customer service experience and broader passion for IT, which ranges from software and game development all the way to cyber security and hardware.
Read more about Cedric F. Jacob

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Contacting Zendesk support


Last but not least, we always have the option to contact Zendesk's own support team.

We can contact the support by creating a ticket within their Help Center: https://support.zendesk.com/hc/en-us/requests/new.

Or we can contact their support by sending an e-mail to .

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Mastering Zendesk
Published in: Jan 2017Publisher: PacktISBN-13: 9781786461049

Author (1)

author image
Cedric F. Jacob

Cedric F. Jacob, before starting his own business as a customer service consultant, writer, and Zendesk admin for international companies, began his career as a customer service representative, from where he progressed to senior, team leader, and management roles. Working for clients such as Runtastic and Lovoo, he focuses on creating highly customized, scalable structures, utilizing his acquired customer service experience and broader passion for IT, which ranges from software and game development all the way to cyber security and hardware.
Read more about Cedric F. Jacob