Establishing and maintaining trust

Data privacy and the protection of customer data are critical in establishing trust. There is no shortcut to it: time and experience are the only two factors that help in maintaining and establishing trust. Translating that to the cloud means that customers don’t have the luxury of spending time testing whether a cloud service provider (CSP) can be trusted. Therefore, CSPs such as Google Cloud use compliance in order to demonstrate and establish trust.

Google creates trust by means of transparency. The Google Cloud Enterprise Privacy Commitments dictate how Google Cloud protects the privacy of its customers. Let’s take a look at the privacy principles that Google defines:

• As a customer, you control and own your data. You define and control where you want to store your data (in terms of geographical location), and only you can decide where you want to move/copy your data to. Google does not have any control over copying or...