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CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102)

You're reading from  CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102)

Product type Book
Published in Nov 2023
Publisher Packt
ISBN-13 9781837633180
Pages 446 pages
Edition 1st Edition
Languages
Authors (2):
Ian Neil Ian Neil
Profile icon Ian Neil
Mark Birch Mark Birch
Profile icon Mark Birch
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Introduction

In order to successfully pass the A+ certification exam, the candidate must understand the best practice approach used to perform effective software troubleshooting.

When troubleshooting desktop environments, a solid understanding of the Windows OS is a key requirement. A technician must be able to interpret system messages and respond to common errors and events using the correct techniques. Desktop computers are still a mainstay of the modern office environment, and the correct troubleshooting methods should be observed when supporting users on these platforms.

A technician must understand the correct proactive approach to ensure systems are kept optimized and malware free. This includes the timely deployment of OS patches and OS updates.

A thorough understanding of supporting software applications on mobile OSs is also very important.

In order to be successful on the CompTIA A+ Core 2 (220-1102) certification exam, candidates must ensure they are familiar...

Practice Exam Questions

9.1 Given a scenario, troubleshoot common Windows OS problems

  1. Which of the following is a common cause of a blue screen of death (BSOD) error in Windows?
    1. Outdated device drivers
    2. Overclocked CPU
    3. Insufficient disk space
    4. Incorrect BIOS settings
  2. Which of the following actions can help resolve a blue screen of death (BSOD) error caused by faulty RAM?
    1. Cleaning the computer’s cooling fans
    2. Updating the anti-virus software
    3. Replacing the RAM modules
    4. Re-installing the operating system
  3. What is the purpose of the STOP error code displayed on a blue screen of death (BSOD)?
    1. To indicate the severity of the error
    2. To identify the specific cause of the error
    3. To inform the user about available system updates
    4. To provide instructions for recovering data
  4. A user raises a support ticket as their Windows computer consistently shuts down after a few minutes of use, and there is no error message displayed. Which of the following is the MOST probable cause of this issue?
    1. Power...
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CompTIA A+ Practice Tests Core 1 (220-1101) and Core 2 (220-1102)
Published in: Nov 2023 Publisher: Packt ISBN-13: 9781837633180
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