Practical tips for flow success
Let’s take a look at some practical tips from my experience that you may find useful when implementing various flow types:
- Before you start the development phase of the project, make sure you understand your users’ needs; this means you have an approved Business Requirement Document (BRD) or some kind of prioritized requirements document.
- Flow or no flow, stakeholders and project team members should understand their current and future business processes. This is even more important if you are trying to automate your complex business processes.
- Stagger your automation across multiple releases. Your road map should always try to deliver core functionality, even if it results in some redundancies and manual tasks. These manual tasks can be automated in a future release, based on usability and user feedback.
- Do not automate everything or anything. This does not create a good user experience. Sometimes, users may love interacting...