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Business Process Automation with Salesforce Flows

You're reading from  Business Process Automation with Salesforce Flows

Product type Book
Published in Dec 2023
Publisher Packt
ISBN-13 9781835089255
Pages 184 pages
Edition 1st Edition
Languages
Author (1):
Srini Munagavalasa Srini Munagavalasa
Profile icon Srini Munagavalasa

Table of Contents (17) Chapters

Preface 1. Part 1: Understanding Business Requirements and Automation Needs
2. Chapter 1: Process Flows – Understanding Business Requirements 3. Chapter 2: Identification of Functional Requirements for Automation 4. Chapter 3: Business Process Features to Automate 5. Part 2: Business Process Automation in Salesforce
6. Chapter 4: Flow Building Blocks, Triggering, and Entry Conditions 7. Chapter 5: Salesforce Order of Execution 8. Chapter 6: Types of Salesforce Flows 9. Chapter 7: Flows Using Apex Sharing 10. Chapter 8: Optimizing and Troubleshooting Flows 11. Part 3: Flow Orchestration
12. Chapter 9: Flow Orchestration 13. Chapter 10: Compose and Orchestrate Business Processes 14. Assessments 15. Index 16. Other Books You May Enjoy

Understanding flow errors

So far, we have seen a happy path and understood how our flow behaves. But even with due diligence and thorough planning and testing, there will always be some scenarios and edge cases that are bound to fail and cause nightmares for your team.

If we do not plan and design our flow, users will run into exceptions with no information on why they failed or some cryptic message that no one can understand. What do they do now? Get frustrated?

To remediate this problem, we need to plan for these exceptions. Issues will happen, and if we are prepared to handle them promptly and fix the root cause, we will create a better user experience.

We can enable this in more than one way:

  • By displaying a custom-specific error message and informing the users exactly what caused the issue, they can fix the issue and retry. For example, we can notify the users that certain fields are not accurately populated, or a specific value is invalid.
  • For an auto-triggered...
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