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Salesforce CRM Administration Handbook

You're reading from  Salesforce CRM Administration Handbook

Product type Book
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Pages 328 pages
Edition 1st Edition
Languages
Concepts
Authors (2):
Krzysztof Nowacki Krzysztof Nowacki
Profile icon Krzysztof Nowacki
Mateusz Twarożek Mateusz Twarożek
Profile icon Mateusz Twarożek
View More author details

Table of Contents (16) Chapters

Preface 1. Chapter 1: Getting Started with Salesforce 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Profiles, roles, and permission sets

If we already have a user, let us give them access to certain doors that were previously closed to them. Therefore, in this section, we will deal with profiles, roles, and permission sets. Let me start with the first one. Long, long ago, Salesforce created great software for database management. When users started browsing all the records, one of them stumbled upon the salaries of other employees. This is, of course, a fictional example, but I think such situations could have been quite common. Whenever I start a conversation with a client, I mention such examples; they always spark the imagination, and we start discussing access.

Profiles in Salesforce are a key element in ensuring user access and security. Forgive me for spoiling a later part of the text – this may soon change. For now, profiles maintain all elements related to access; thanks to them, you can grant or revoke the possibility of entering records of a given object. Can...

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