You're reading from Microsoft 365 Certified Fundamentals MS-900 Exam Guide - Third Edition

Product typeBook

Published inNov 2023

PublisherPackt

ISBN-139781837636792

Edition3rd Edition

Concepts

Cloud Computing

Authors (3):

Aaron Guilmette

Yura Lee

Marcos Zanre

View More author details

Describe the Concepts of Hybrid and Flexible Work

Hybrid and flexible are two newer business terms that have changed the way organizations look at accomplishing work—especially in a post-COVID-19 era.

Hybrid work is a newer concept that expresses a shift in balance between working on-site in an office location and working remotely (typically from home). While not all types of jobs and roles support the concepts of hybrid work (for example, manufacturing plants or restaurants), those that do are seeing an increased frequency of workers wanting to spend less time in the office.

Hybrid work scenarios can lead to more productivity—workers are able to spend less time commuting and more time working. However, this increase in productivity can also lead to difficulties in drawing distinctions between work time and personal time,—a situation that can further lead to poor work-life balance (WLB) or even burnout.

While the idea of flexible work (or flexi-time) has been around for a while, it’s being re-applied in scenarios where people can work asynchronously with teams spread across different time zones. Just as not all roles support hybrid work scenarios, not all roles can support flexible work scenarios, either. Some organizations, goals, or projects may require everyone to work in tandem for a period of time. Flexible work concepts allow you to prioritize work tasks to be accomplished during different hours of the day. Hybrid and flexible work together can offer employees benefits that allow them to spend more time with their families and friends while maintaining a high level of consistent output.

Both flexible and hybrid work, however, require trust on the organization’s part and accountability on the worker’s part, to ensure success. Microsoft 365 tools such as Viva can help both employees and managers see how time is being spent and track productivity and employee well-being.

Authors (3)

Aaron Guilmette

Aaron Guilmette is a Principal Architect at Planet Technologies, an award-winning Microsoft Partner focused on the Public Sector. As an author of over a dozen IT books, he specializes in identity, messaging, and automation technologies. Previous to Planet Technologies, Aaron was a Senior Program Manager for Microsoft focusing on Microsoft 365 Customer Experience. When he's not writing books or tools for his customers, Aaron can be found tinkering on cars.
Read more about Aaron Guilmette

Yura Lee

Yura Lee is a security program manager at Microsoft, focusing on Microsoft Defender for Cloud. She has years of experience as a Microsoft 365 and Azure consultant and technical specialist in the field.
Read more about Yura Lee

Marcos Zanre

Marcos Zanre is a seasoned IT professional with over a decade of experience specializing in Microsoft 365 and Office 365 services. With a strong background in these platforms, Marcos now applies his expertise as a Solutions Architect at Meta, where he's immersed in the development of cutting-edge virtual and mixed reality solutions with Quest headsets for enterprise customers. Marcos resides in São Paulo, Brazil, where he enjoys life with his wife and child.
Read more about Marcos Zanre

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