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You're reading from  Linux Administration Best Practices

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Published inMar 2022
PublisherPackt
ISBN-139781800568792
Edition1st Edition
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Scott Alan Miller
Scott Alan Miller
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Scott Alan Miller

Scott Alan Miller has more than thirty years of experience in IT and software engineering having worked in companies of all sizes, from the smallest firms to the largest companies and governments, and in all types across nearly every type of industry with specialization in investment banking and small business. Scott has been an avid writer for IT magazines and books in both IT and software engineering, has led IT for companies, overseen outsourcing firms, spoken at conferences, worked in both K12 and university programs, contributed heavily to technology forums, and generally been involved in every aspect of the industry. Today Scott provides CIO and architecture services to companies of all sizes through an international consultancy. He also pursues his hobbies including being a hotelier, restaurateur, and photographer.
Read more about Scott Alan Miller

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Triage skills and staff

Most companies fail dramatically when disaster strikes because triage processes either do not exist or are too poor. The skills to run the business day to day are different than the decision-making processes needed in real time in a crisis: there is little time for meetings, almost no ability to consult with different parties, and planning is out of the question. When in this mode we need someone leading who is trusted, handles stress well, and is a perceiver rather than a planner - someone who thrives running with rapid decision making and does not need to have planned their events ahead of time. Planning is excellent and as much as is reasonable should be done ahead of time, but everyone involved from junior IT staff to senior executive staff should understand that true emergencies cannot be adequately planned for, and real life will involve many unknowns that have to be evaluated on the fly.

Our first process when there is a disaster is to head into triage...

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Linux Administration Best Practices
Published in: Mar 2022Publisher: PacktISBN-13: 9781800568792

Author (1)

author image
Scott Alan Miller

Scott Alan Miller has more than thirty years of experience in IT and software engineering having worked in companies of all sizes, from the smallest firms to the largest companies and governments, and in all types across nearly every type of industry with specialization in investment banking and small business. Scott has been an avid writer for IT magazines and books in both IT and software engineering, has led IT for companies, overseen outsourcing firms, spoken at conferences, worked in both K12 and university programs, contributed heavily to technology forums, and generally been involved in every aspect of the industry. Today Scott provides CIO and architecture services to companies of all sizes through an international consultancy. He also pursues his hobbies including being a hotelier, restaurateur, and photographer.
Read more about Scott Alan Miller