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Microsoft Dynamics 365 AI for Business Insights

You're reading from  Microsoft Dynamics 365 AI for Business Insights

Product type Book
Published in Mar 2024
Publisher Packt
ISBN-13 9781801810944
Pages 178 pages
Edition 1st Edition
Languages
Author (1):
Dmitry Shargorodsky Dmitry Shargorodsky
Profile icon Dmitry Shargorodsky

Table of Contents (18) Chapters

Preface 1. Part 1: Foundations of Dynamics 365 AI
2. Chapter 1: Introduction and Architectural Overview of Dynamics 365 AI 3. Chapter 2: Microsoft Dynamics 365 AI Architecture and Foundations 4. Part 2: Implementing Dynamics 365 AI Across Business Functions
5. Chapter 3: Implementing Dynamics 365 AI for Sales Insights 6. Chapter 4: Driving Customer Service Excellence with Dynamics 365 AI 7. Chapter 5: Marketing Optimization with Dynamics 365 AI 8. Chapter 6: Financial Analytics with Dynamics 365 AI 9. Part 3: Advanced Applications and Future Directions
10. Chapter 7: Leveraging Generative AI in Dynamics 365 11. Chapter 8: Harnessing MS Copilot for Enhanced Business Insights 12. Chapter 9: “Virtual Agent for Customer Service” in the Context of MS Copilot and Microsoft Dynamics 13. Chapter 10: Fraud Protection with Dynamics 365 AI 14. Part 4: Looking Ahead
15. Chapter 11: Future Trends and Developments in Dynamics 365 AI 16. Index 17. Other Books You May Enjoy

Identifying anomalies and patterns using 
advanced analytics

The cornerstone of effective fraud detection in the digital age lies in the ability to identify anomalies and patterns that signify potential fraudulent activity. Dynamics 365 AI harnesses the power of advanced analytics, leveraging a myriad of data points and sophisticated algorithms to illuminate these indicators. This detailed examination explores the multifaceted approach to anomaly detection and pattern recognition, emphasizing how Dynamics 365 AI integrates these capabilities to preempt and combat fraud.

Sophisticated data analysis tools and techniques

Advanced analytics in Dynamics 365 AI encompasses a broad spectrum of data analysis techniques and tools designed to dissect and interpret complex datasets. This includes the following:

  • Descriptive analytics.
  • Comprehensive visibility and performance metrics: When using Microsoft Copilot for Service, you gain access to a comprehensive set of analytics...
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