Andrew Fawcett has over 30 years of experience holding several software development-related roles with a focus around enterprise-level product architecture. He is experienced in managing all aspects of the software development life cycle across various technology platforms, frameworks, industry design patterns, and methodologies. He is currently a VP, Product Management, and a Salesforce Certified Platform Developer II at Salesforce. He is responsible for several key platform features and emergent products for Salesforce. He is an avid blogger, open source contributor and project owner, and an experienced speaker. He loves watching movies, Formula 1 motor racing, and building Lego!
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Social features and mobile
Chatter is a key social feature of the platform; it can enable users of your application to collaborate and communicate contextually around the records in your application as well as optionally invite their customers to do so, using the Chatter Communities feature. It is a powerful aspect of the platform but covering its details is outside the scope of this book.
You can enable Chatter under the Chatter Settings page under Setup, after which you can enable Feed Tracking (also under Setup) for your Custom Objects. This setting can be packaged, though it is not upgradable and can be disabled by the subscriber org administrator. Be careful when packaging references to Chatter such as this, as well as including references to the various Chatter-related objects, since this will place a packaging install dependency on your package, requiring all your customers to also have this feature enabled.
By creating actions on your Custom Objects, you can provide a quick way for...