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You're reading from  CISA – Certified Information Systems Auditor Study Guide - Second Edition

Product typeBook
Published inJun 2023
PublisherPackt
ISBN-139781803248158
Edition2nd Edition
Concepts
Information Security
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Author (1)
Hemang Doshi
Hemang Doshi
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Hemang Doshi

Hemang Doshi has more than 15 years of experience in the field of system audit, IT risk and compliance, internal audit, risk management, information security audit, third-party risk management, and operational risk management. He has authored several books for certification such as CISA, CRISC, CISM, DISA, and enterprise risk management.
Read more about Hemang Doshi

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Quality Assurance and Quality Management in IT

You will now explore quality assurance and quality management processes in IT in detail. According to the CISA Review Manual (CRM), an IS auditor must understand the concepts, processes, roles, and responsibilities of quality assurance and quality management within the company.

Quality Assurance

Quality Assurance (QA) is a process that aims to provide adequate confidence that an item or product conforms to the requirements developed. QA staff verify that changes to the system are approved, checked, and implemented in a controlled manner. Quality Control (QC) is a method for performing tests or reviews to verify that the product is free of defects and meets the user’s requirements.

Generally, QA personnel perform two distinct tasks:

  • QA: This provides assurance that an object or product meets the requirements as laid down.
  • QC: These are observation strategies or exercises that ensure that quality-related criteria...
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CISA – Certified Information Systems Auditor Study Guide - Second Edition
Published in: Jun 2023Publisher: PacktISBN-13: 9781803248158
© 2023 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Hemang Doshi

Hemang Doshi has more than 15 years of experience in the field of system audit, IT risk and compliance, internal audit, risk management, information security audit, third-party risk management, and operational risk management. He has authored several books for certification such as CISA, CRISC, CISM, DISA, and enterprise risk management.
Read more about Hemang Doshi

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