Developing your first AI Agent

Now that our environment is configured and we understand the core Python development concepts, it’s time for the most exciting part: building and executing our first AI agent. We will first run our agent and then go through it step by step, examining the output and the internal stages that the agent went through. After that, we will add more complexity to our agent (e.g., integrating a tool, using multiple agents, etc.) to make it more sophisticated. Here is how the structure looks:

Figure 3.4: Agent components

A simple customer service agent

Suppose we are building a customer service agent, one that can be used by our company to facilitate customer requests. Create a new Python file under the Chapter3 folder called customer_service_agent.py, and write the code needed to define the agent, provide input, and then run the agent.

The following code snippet demonstrates how to create and execute a basic customer service agent...