Getting started and onboarding
This content type helps people learn how to get started with a project or features.
Most inexperienced users start their journey with you via a Getting Started guide or onboarding experience. Getting Started, sometimes called a QuickStart, is typically a text-based guide that contains other media or interactive components.
Onboarding is sometimes called a tour or in-app help and is typically part of an app or product experience. It contains text that you might be involved in creating (I would say “should,” but that’s not always the case).
A detailed overview of Getting Started
I already covered some aspects of creating Getting Started guides in Chapter 1, but it’s a big topic, so the content you are likely to spend the most initial time on is worth covering in more detail. Whether you call it Getting Started, QuickStart, or onboarding, the first steps a user or potential user makes with a product are crucial.
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