AI in hiring and recruitment

AI and machine learning have great potential to make the hiring process efficient, objective, and fair, taking away human biases. However, from the talent acquisition perspective, AI and machine learning are faced with a dilemma. There is mounting evidence and case studies that show that these systems end up amplifying existing human biases. The technology has the potential to transform the recruitment industry and help organizations that are lagging behind since they end up losing top talent in competition. However, due to the inherent algorithmic bias, executives now must consider AI as an effective solution to a higher attrition rate, but also be ready for the risk of lawsuits. The American Bar Association (ABA) warns that AI hiring systems are highly risky. The group highlights the possibility of disparate impact arising from algorithm-based methods. Disparate impact can still exist even if there is no “explicit intent to discriminate.”...