In this chapter we gave you a good hint of what Homer can do for your organization with minimal setup and configuration effort. Homer is able to store and display in real time millions of minutes' worth of call signaling, correlate call legs, webRTC signaling, media statistics and reports. It can be the deck of your communication support team, letting them immediately pinpoint any customer complaint. We followed through from installation of the user interface (Homer proper) to the care and feeding of the Capture Server, and the setup of Capture Agents. Building on our examples, you can customize your entire platform network for end-to-end centralized monitoring and troubleshooting.
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Darren Schreiber is the CEO and Co-founder of 2600 Hz. He began working heavily in open source voice with the FreeSWITCH project, where he engaged with Brian, Mike, and Anthony. His projects have since evolved into two enterprise VoIP platforms that allow a multitude of development of voice, SMS, and video applications to be delivered to customers.He has 15 years of voice and IT experience including developing multiple enterprise SaaS infrastructures for hosting and remotely managing IT, voice, and e-commerce services. He is a guest lecturer at major universities on VoIP technology and leads paid international VoIP trainings. As a serious telephony enthusiast since a young age, he has worked extensively with VoIP technologies. He graduated from Rensselaer Polytechnic Institute with a degree in Computer Science and Business Management.He is also a co-author of FreeSWITCH Cookbook, Packt Publishing.
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Darren Schreiber is the CEO and Co-founder of 2600 Hz. He began working heavily in open source voice with the FreeSWITCH project, where he engaged with Brian, Mike, and Anthony. His projects have since evolved into two enterprise VoIP platforms that allow a multitude of development of voice, SMS, and video applications to be delivered to customers.He has 15 years of voice and IT experience including developing multiple enterprise SaaS infrastructures for hosting and remotely managing IT, voice, and e-commerce services. He is a guest lecturer at major universities on VoIP technology and leads paid international VoIP trainings. As a serious telephony enthusiast since a young age, he has worked extensively with VoIP technologies. He graduated from Rensselaer Polytechnic Institute with a degree in Computer Science and Business Management.He is also a co-author of FreeSWITCH Cookbook, Packt Publishing.
Read more about Darren Schreiber