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You're reading from  Hands-On Artificial Intelligence for Banking

Product typeBook
Published inJul 2020
Reading LevelIntermediate
PublisherPackt
ISBN-139781788830782
Edition1st Edition
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Authors (2):
Jeffrey Ng
Jeffrey Ng
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Jeffrey Ng

Jeffrey Ng, CFA, works at Ping An OneConnect Bank (Hong Kong) Limited as Head of FinTech Solutions. His mandate is to advance the use of AI in banking and financial ecosystems. Prior to this, he headed up the data lab of BNP Paribas Asia Pacific, which constructed an AI and data analytics solution for business, and was the vice-chair of the French Chamber of Commerce's FinTech Committee in Hong Kong. In 2010, as one of the pioneers in applying client analytics to investment banking, he built the analytics team for the bank. He has undertaken AI projects in retail and commercial banks with PwC Consulting and GE Money. He graduated from Hong Kong Polytechnic University in computing and management and holds an MBA in finance from the Chinese University of Hong Kong.
Read more about Jeffrey Ng

Subhash Shah
Subhash Shah
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Subhash Shah

Subhash Shah is an experienced solution architect. With 14 years of experience in software development, he works as an independent technical consultant now. He is an advocate of open source development and its utilization in solving critical business problems. His interests include Microservices architecture, Enterprise solutions, Machine Learning, Integrations and Databases. He is an admirer of quality code and test-driven development (TDD). His technical skills include translating business requirements into scalable architecture and designing sustainable solutions. He is a co-author of Hands-On High Performance with Spring 5, Hands-On AI for Banking and MySQL 8 Administrator's Guide. He has also been a technical reviewer for other books.
Read more about Subhash Shah

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Summary

In this chapter, we learned about NLP and graph databases and we learned about the financial concepts that are required to analyze customer data. We also learned about an artificial intelligence technique called ensemble learning. We looked at an example where we predicted customer responses using natural language processing. Lastly, we built a chatbot to serve requests from customers 24/7. These concepts are very powerful. NLP is capable of enabling programs to interpret languages that humans speak naturally. The graph database, on the other hand, is helpful in designing highly efficient algorithms.

In the next chapter, we will learn about practical considerations to bear in mind when you want to build a model to solve your day-to-day challenges. In addition, we also want to look at the practical IT considerations when equipping data scientists with languages to interact with IT developers who put the algorithm to use in real life.

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Hands-On Artificial Intelligence for Banking
Published in: Jul 2020Publisher: PacktISBN-13: 9781788830782

Authors (2)

author image
Jeffrey Ng

Jeffrey Ng, CFA, works at Ping An OneConnect Bank (Hong Kong) Limited as Head of FinTech Solutions. His mandate is to advance the use of AI in banking and financial ecosystems. Prior to this, he headed up the data lab of BNP Paribas Asia Pacific, which constructed an AI and data analytics solution for business, and was the vice-chair of the French Chamber of Commerce's FinTech Committee in Hong Kong. In 2010, as one of the pioneers in applying client analytics to investment banking, he built the analytics team for the bank. He has undertaken AI projects in retail and commercial banks with PwC Consulting and GE Money. He graduated from Hong Kong Polytechnic University in computing and management and holds an MBA in finance from the Chinese University of Hong Kong.
Read more about Jeffrey Ng

author image
Subhash Shah

Subhash Shah is an experienced solution architect. With 14 years of experience in software development, he works as an independent technical consultant now. He is an advocate of open source development and its utilization in solving critical business problems. His interests include Microservices architecture, Enterprise solutions, Machine Learning, Integrations and Databases. He is an admirer of quality code and test-driven development (TDD). His technical skills include translating business requirements into scalable architecture and designing sustainable solutions. He is a co-author of Hands-On High Performance with Spring 5, Hands-On AI for Banking and MySQL 8 Administrator's Guide. He has also been a technical reviewer for other books.
Read more about Subhash Shah