You're reading from Architecting AI Solutions on Salesforce

Product typeBook

Published inNov 2021

PublisherPackt

ISBN-139781801076012

Edition1st Edition

Tools

Salesforce Einstein Salesforce Einstein

Concepts

CRM

Author (1)

Lars Malmqvist

Section 3: Extending and Building AI Features

This section will explain the options an architect has for building on top of existing AI features, building new AI features on the Salesforce platform, and integrating third-party AI services. We will look at the admin features that can be used to customize AI solutions in Chapter 6, Declarative Customization Options, and then move on to both native and third-party API-based solutions in the following chapters.

This section comprises the following chapters:

Chapter 6, Declarative Customization Options
Chapter 7, Building AI Features with Einstein Platform Services
Chapter 8, Integrating Third-Party AI Services

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Architecting AI Solutions on Salesforce

Published in: Nov 2021Publisher: PacktISBN-13: 9781801076012

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Author (1)

Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.
Read more about Lars Malmqvist

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