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You're reading from  Architecting AI Solutions on Salesforce

Product typeBook
Published inNov 2021
PublisherPackt
ISBN-139781801076012
Edition1st Edition
Tools
Salesforce EinsteinSalesforce Einstein
Concepts
CRM
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Author (1)
Lars Malmqvist
Lars Malmqvist
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Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.
Read more about Lars Malmqvist

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Understanding text with Einstein Language

Einstein Language is the second pillar of Einstein Platform Services and focuses on APIs that allow you to extract structured information from unstructured text. From a research perspective, Salesforce is a leading player in publishing cutting-edge academic research on Natural Language Processing and Einstein Language is the way you, as a user of Salesforce, can tap into that. As for Einstein Vision, we will start by providing a quick overview of the APIs and then move on to the examples.

Overview of Einstein Language

If you were to summarize the Einstein Language APIs in a sentence, you'd say that they were all about understanding what a customer is trying to accomplish and how they might be feeling about it. As with Einstein Vision, this is a small subset of the total universe of Natural Language Processing (NLP) tasks that are available via various AI vendors beyond Salesforce, but it is a subset that is highly relevant to what...

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Architecting AI Solutions on Salesforce
Published in: Nov 2021Publisher: PacktISBN-13: 9781801076012
© 2021 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.
Read more about Lars Malmqvist

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