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You're reading from  Architecting AI Solutions on Salesforce

Product typeBook
Published inNov 2021
PublisherPackt
ISBN-139781801076012
Edition1st Edition
Tools
Salesforce EinsteinSalesforce Einstein
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CRM
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Lars Malmqvist
Lars Malmqvist
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Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.
Read more about Lars Malmqvist

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Choosing the right feature based on strategic factors

By strategic factors, we mean the high-level business-related considerations that we need to consider when designing an AI feature. AI projects are rarely small or inexpensive, and considering the business consequences of the decisions we're making is a necessary corrective for any conclusions we might draw from our functional or structural analysis. You can see where we are in the overall framework in the following diagram:

Figure 9.5 – Strategic factors

We will begin this analysis by considering the size of investment required to implement different types of features.

Size of investment

The initial investment covers the amount of effort and money, including licensing costs, that will be required to implement an AI feature. We will include in this the full life cycle cost of the implementation and the ongoing maintenance cost of running the solution.

Considering our feature categories...

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Architecting AI Solutions on Salesforce
Published in: Nov 2021Publisher: PacktISBN-13: 9781801076012
© 2021 Packt Publishing Limited All Rights Reserved

Author (1)

author image
Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.
Read more about Lars Malmqvist

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