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Architecting AI Solutions on Salesforce

You're reading from  Architecting AI Solutions on Salesforce

Product type Book
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Pages 340 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Lars Malmqvist Lars Malmqvist
Profile icon Lars Malmqvist

Table of Contents (17) Chapters

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Summary

Congratulations! You have made it to the end of the book. Sprinkle yourself with gold stars and get ready to implement some Salesforce AI solutions. On a more serious note, while you now have the foundation to understand the architecture and design of AI features on Salesforce, this is a fast-moving area and you should prepare to keep up to date—for instance, by looking at some of the additional resources we have suggested.

Overall, the key message of this book is that you as an architect have an impressive array of options at your disposal when creating solutions for AI requirements on Salesforce. However, the sheer number of powerful options you have available and the many detailed limitations and considerations that pertain to them means that your job gets harder, not easier.

You have to make the right engineering trade-offs between the different features at your disposal in order to satisfy both your business users and the various organizational constraints...

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