Implementing an ERP solution, such as Microsoft Dynamics NAV 2018 or Microsoft Dynamics 365 Business Central, in a company is not a trivial task. A lot of things have to be taken into account and a lot of things have to be done. That's why a lot of people have to get involved in the project, both in the company implementing Microsoft Dynamics NAV, that is, the partner, and in the company that will use Microsoft Dynamics NAV as their management software, that is, the customer.
Everyone will have a different and well-defined role in the project. In this section, we will try to explain who should get involved in the project and the tasks that they will be performing.
In the partner team, the following roles exist:
- Salesperson
- Project manager
- Business consultant
- Analyst
- Developer
- Implementer
In the customer team, we find the following roles:
- Project manager
- Key users
- End users
Note that one person can have multiple roles. It's not uncommon for a Microsoft Dynamics NAV partner to have one person that...
