You're reading from Salesforce End-to-End Implementation Handbook

Product type Book

Published in Mar 2023

Publisher Packt

ISBN-13 9781804613221

Pages 302 pages

Edition 1st Edition

Languages

Apex

Concepts

CRM

Author (1):

Kristian Margaryan Jørgensen

Table of Contents (21) Chapters

Preface

1. Part 1:The Pre-Development Phase

2. Chapter 1: Creating a Vision for Your Salesforce Project

3. Chapter 2: Defining the Nature of Your Salesforce Project

4. Chapter 3: Determining How to Deliver Your Salesforce Project

5. Chapter 4: Securing Funding and Engaging with Salesforce and Implementation Partners

6. Chapter 5: Common Issues to Avoid in the Pre-Development Phase

7. Part 2: The Development Phase

8. Chapter 6: Detailing the Scope and Design of Your Initial Release

9. Chapter 7: Building and Testing Your Initial Release

10. Chapter 8: Common Issues to Avoid in the Development Phase

11. Part 3: The Roll-Out Phase

12. Chapter 9: Deploying Your Release and Migrating Data to Production

13. Chapter 10: Communicating, Training, and Supporting to Drive Adoption

14. Chapter 11: Common Issues to Avoid in the Roll-Out Phase

15. Part 4: The Continuous Improvement Phase

16. Chapter 12: Evolving Your Salesforce Org and DevOps Capabilities

17. Chapter 13: Managing Your Salesforce Data to Harvest the Fruits of Customer 360

18. Chapter 14: Common Issues to Avoid in the Continuous Improvement Phase

19. Index

Why subscribe?

20. Other Books You May Enjoy

Summary

In this chapter, you have become familiar with some of the most common issues faced in the continuous improvement phase of Salesforce programs. If you face one or more of the issues mentioned in your own Salesforce program, you now know how to mitigate or prevent them from arising altogether.

You have also assessed the state of your Salesforce program by going through the phase checklists so that you know where to focus your efforts to improve.

With your Salesforce program and platform evolving, I leave you with a final note:

We all face challenges, risks, and issues in our work and personal lives. It’s how we deal with them that shapes us and our organizations.

I wrote this book because I wanted to share what I’ve learned while helping organizations implement Salesforce and get the most out of their investments. My purpose was to offer insights into what I’ve seen work and not work, so that you could learn from them, and get the most out of...