Conducting stakeholder interviews

During the discovery process, the primary source of information will be the stakeholder interviews. These interviews can be face-to-face meetings or can be done over the phone (or the Web). Interviews are not only helpful in collecting information about the business needs and technical requirements, but also keep the stakeholders engaged in the project.

How to do it…

Here are some examples of the questions that should be asked in order to determine the business requirements that will influence the design:

• What are the business initiatives, challenges, and goals?

• Are there Service-Level Agreements (SLAs) in place? What are they?

• What are the Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements?

• Are there any compliance requirements?

• Who are the SMEs associated with the project?

• Who are the stakeholders?

• Who are the decision makers?

• Are there deadlines that the project must meet?

• Is there a budget for the project? What is the budget for the...