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You're reading from  Architecting AI Solutions on Salesforce

Product typeBook
Published inNov 2021
PublisherPackt
ISBN-139781801076012
Edition1st Edition
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Lars Malmqvist
Lars Malmqvist
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Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.
Read more about Lars Malmqvist

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Choosing the right feature based on functional factors

Functional factors include everything that is needed to implement the actual user experience of a given AI feature. That is both the UI, the data model, and the associated automation and code that is required for the whole process to work. In the following section, we will go through some of the key concerns that you may have, as an architect, in terms of functional factors and discuss how the different types of AI solutions stack up.

We will start by looking at functional fit, which is an obvious starting point for evaluating a feature to see if you wish to include it in your solution.

The following diagram shows where we are in the overall framework:

Figure 9.3 – Functional factors

Functional fit

By functional fit, we mean how well a given feature supports the use case that you want to apply it to. For instance, if you are considering a lead scoring requirement, you would evaluate the...

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Architecting AI Solutions on Salesforce
Published in: Nov 2021Publisher: PacktISBN-13: 9781801076012

Author (1)

author image
Lars Malmqvist

Lars Malmqvist is a 32x certified Salesforce CTA and has spent the past 15 years in the Salesforce ecosystem building advanced solutions on the platform. Currently, he works as a partner in the management consultancy, Implement Consulting Group, focusing on supporting large Nordic Salesforce clients in their transformation journeys. He has published two books, Architecting AI Solutions on Salesforce and Salesforce Anti-Patterns, both with Packt publishing.
Read more about Lars Malmqvist