Scaling to the future

Scaling as a team is a concept that has always been around, but has been the primary focus of only senior-level leaders. In my experience, I’ve seen a shift in the past few years, and more mid-level leaders and individual stakeholders have been involved in scaling and roadmap planning. I’ve also, fortunately, had the experience of building multiple teams from the ground up. When creating the team, we established team norms, a vision and mission, and a charter so we understood the role of the team. When it came time to scale after making the initial hires, I loosely followed these steps:

• Evaluated the capabilities of the team members
• Projected out hiring for expanded operations and coverage and created an operations model
• Ensured there was cross-team collaboration in place, including policies and procedures
• Started an employee development and learning plan
• Filled our cybersecurity tool gaps

For the first step, Evaluated...