The building blocks of API as a product
In practice, treating an API as a product involves several key requirements to ensure it meets the needs of its users and delivers the right value. Let’s look at the main requirements.
Customer centricity
Consumer centricity refers to a business approach that prioritizes the needs and use cases of your customers. This principle involves talking to your customers, understanding and anticipating their requirements, and designing the APIs together. For example, Stripe has a strong consumer-centric culture as they gather the voices of the customers by using diverse ways and tactics to gain empathy from their users and understand their needs. As a tactic, Stripe performs structured user experience research to answer questions such as What challenges do developers face when using our APIs?. They record the developers trying to integrate using Stripe API to find areas of friction and identify unforeseen pains.In addition to talking to your customers...