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The Professional Woman's Guide to Conflict Management

By Elinor Robin, PhD
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50+ new titles added every month on new and emerging tech
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What do you get with a Packt Subscription?
This book & 6500+ ebooks & video courses on 1000+ technologies
60+ curated reading lists for various learning paths
50+ new titles added every month on new and emerging tech
Early Access to eBooks as they are being written
Personalised content suggestions
Customised display settings for better reading experience
50+ new titles added every month on new and emerging tech
Playlists, Notes and Bookmarks to easily manage your learning
Mobile App with offline access
What do you get with eBook?
Download this book in EPUB and PDF formats
Access this title in our online reader
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Download this video in MP4 format
Access this title in our online reader
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What do you get with video?
Stream this video
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What do you get with Audiobook?
Download a zip folder consisting of audio files (in MP3 Format) along with supplementary PDF
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Access these resources with our interactive certification platform
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  1. Free Chapter
    All About Conflict
About this book

A practical handbook that uncovers the hidden dynamics of the workplace and teaches how to successfully manage conflicts.

This practical guide will explore every aspect of workplace conflicts, from learning how to identify problems to deescalating and managing many different types of conflict and people. Develop your management style by discovering effective apology making, gain confidence as you apply your newfound negotiation toolbox to any situation. With self-assessment tools, action plans and key tips, this book is everything to need to expand your arsenal of conflict management, improving relationships and collaborations by studying these real-life scenarios.

Publication date:
October 2014
Publisher
Packt
Pages
108
ISBN
9781783000241

About the Author
  • Elinor Robin, PhD

    Elinor Robin, PhD, is a mediator and mediation trainer whose mission is to help men and women discover better ways to look at, respond to, and overcome their professional and personal conflicts. With wit, wisdom, and passion, Elinor brings her clients and students the benefit of her revolutionary spirit, vision, small business expertise, and extensive court system experience. She has mediated thousands of disputes and has developed a powerful method for analyzing and resolving the conflicts that we face within our families, workplaces, and communities. As a mediation trainer, Elinor goes beyond information sharing, engaging her audiences with candor and compassion. Her innovative training programs have prepared over 12,000 professional mediators to handle the conflicts they regularly face. To learn more about Elinor and how her 25 years of research and practical experience can help you, visit http://www.ElinorRobin.com.

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The Professional Woman's Guide to Conflict Management
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