TrixBox Made Easy

A step-by-step guide to installing and running your home and office VoIP system

TrixBox Made Easy

Starting
Barrie Dempster, Kerry Garrison

A step-by-step guide to installing and running your home and office VoIP system
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Book Details

ISBN 139781904811930
Paperback168 pages

About This Book

  • Plan and configure your own VoIP and telephony systems
  • Setup voicemail, conferencing, and call recording
  • Clear and practical tutorial with case study format

Who This Book Is For

Because the book covers the concepts and practices of both telephony and Asterisk, it is suitable for  both professional and home users with no prior telecom experience. It’s ideal for any user wishing to set up a telephony system for individual or small business usage. No previous knowledge of Trixbox or networking is required, although some basic knowledge of PBX and Linux would be an advantage.

Table of Contents

Chapter 1: Introduction to VoIP
The PSTN
What is a PBX?
VoIP
Summary
Chapter 2: Introducing Asterisk
Open-Source Software
Asterisk: The Core of TrixBox
Asterisk Features
Related Websites
Summary
Chapter 3: Introducing TrixBox
Asterisk@Home to TrixBox: The Name Change
TrixBox Components
Difference Between Asterisk and TrixBox
Prerequisite Skills
The Limitations of TrixBox
The Advantages of TrixBox
Hardware We will Need to Have
The Future of TrixBox
Summary
Chapter 4: Planning TrixBox Deployment
The Plan
Case Studies
Summary
Chapter 5: Installing TrixBox
Obtain the Software
Installation
Basic System Configuration
Summary
Chapter 6: TrixBox Configuration
FreePBX
Summary
Chapter 7: Standard PBX Features
Standard Features
Summary
Chapter 8: Advanced TrixBox Settings
Firewall Settings
NAT Considerations
Configuring Zaptel Cards
Configuring T1/E1 Cards
Overhead Paging
Caller-ID Blocking
Making Free Directory-Assistance Calls
Predictive Diallers
Advanced Reporting Tools
Outlook Integration
DISA
Feature Codes
The Sky is the Limit
Summary
Chapter 9: SugarCRM
Initial Login
Summary
Chapter 10: Securing our TrixBox Server
Changing Default Passwords
Connecting on a Public IP Address
Updating the Operating System and Asterisk
Backups
Additional Security
Summary

What You Will Learn

Chapter 1 introduces the essential telephony and IP telephony concepts to give the reader the necessary background.

Chapter 2 gives an overview of Asterisk the PBX software at the core of TrixBox and gives the reader a feel for the features of a powerful VoIP telephone system.

Chapter 3 explains the relationship between Asterisk and TrixBox and introduces the enhancements and power the combination of these tools provides.

Chapter 4 walks the user through planning a telephone system with accompanying spreadsheets to fill in, in order to properly plan for the installation and configuration of the system.

Chapter 5 gives the reader details on how to install TrixBox and how the basic administration components are used.

Chapter 6 applies the previous planning to the configuration of TrixBox to provide the features the reader requires from their telephone system.

Chapter 7 covers the telephone system from the point of view of the telephone handset and how the user of the telephone system can interact with it.

Chapter 8 looks at more advanced configuration options and differing types of telephone line that can be managed with TrixBox.

Chapter 9 briefly introduces the SugarCRM customer relationship management tool, integrated with TrixBox.

Chapter 10 shows the reader how to secure and backup TrixBox to ensure reliability of their system.

Appendix A has some acronyms and terms used throughout this book, which are also common terms in Telephony. This can be used as a quick reference to the terms when reading the book or configuring the TrixBox system

In Detail

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and  flexibility.

The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX.

This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.

Authors

Table of Contents

Chapter 1: Introduction to VoIP
The PSTN
What is a PBX?
VoIP
Summary
Chapter 2: Introducing Asterisk
Open-Source Software
Asterisk: The Core of TrixBox
Asterisk Features
Related Websites
Summary
Chapter 3: Introducing TrixBox
Asterisk@Home to TrixBox: The Name Change
TrixBox Components
Difference Between Asterisk and TrixBox
Prerequisite Skills
The Limitations of TrixBox
The Advantages of TrixBox
Hardware We will Need to Have
The Future of TrixBox
Summary
Chapter 4: Planning TrixBox Deployment
The Plan
Case Studies
Summary
Chapter 5: Installing TrixBox
Obtain the Software
Installation
Basic System Configuration
Summary
Chapter 6: TrixBox Configuration
FreePBX
Summary
Chapter 7: Standard PBX Features
Standard Features
Summary
Chapter 8: Advanced TrixBox Settings
Firewall Settings
NAT Considerations
Configuring Zaptel Cards
Configuring T1/E1 Cards
Overhead Paging
Caller-ID Blocking
Making Free Directory-Assistance Calls
Predictive Diallers
Advanced Reporting Tools
Outlook Integration
DISA
Feature Codes
The Sky is the Limit
Summary
Chapter 9: SugarCRM
Initial Login
Summary
Chapter 10: Securing our TrixBox Server
Changing Default Passwords
Connecting on a Public IP Address
Updating the Operating System and Asterisk
Backups
Additional Security
Summary

Book Details

ISBN 139781904811930
Paperback168 pages
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