TrixBox Made Easy

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Chapter 1 introduces the essential telephony and IP telephony concepts to give the reader the necessary background.

Chapter 2 gives an overview of Asterisk the PBX software at the core of TrixBox and gives the reader a feel for the features of a powerful VoIP telephone system.

Chapter 3 explains the relationship between Asterisk and TrixBox and introduces the enhancements and power the combination of these tools provides.

Chapter 4 walks the user through planning a telephone system with accompanying spreadsheets to fill in, in order to properly plan for the installation and configuration of the system.

Chapter 5 gives the reader details on how to install TrixBox and how the basic administration components are used.

Chapter 6 applies the previous planning to the configuration of TrixBox to provide the features the reader requires from their telephone system.

Chapter 7 covers the telephone system from the point of view of the telephone handset and how the user of the telephone system can interact with it.

Chapter 8 looks at more advanced configuration options and differing types of telephone line that can be managed with TrixBox.

Chapter 9 briefly introduces the SugarCRM customer relationship management tool, integrated with TrixBox.

Chapter 10 shows the reader how to secure and backup TrixBox to ensure reliability of their system.

Appendix A has some acronyms and terms used throughout this book, which are also common terms in Telephony. This can be used as a quick reference to the terms when reading the book or configuring the TrixBox system

About

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and  flexibility.

The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX.

This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.

Features
  • Plan and configure your own VoIP and telephony systems
  • Setup voicemail, conferencing, and call recording
  • Clear and practical tutorial with case study format
Page Count 168
Course Length 5 hours 2 minutes
ISBN 9781904811930
Date Of Publication 30 Sep 2006

Authors

Barrie Dempster

Barrie Dempster is currently employed as a Senior Security Consultant for NGS Software Ltd a world-renowned security consultancy well known for their focus in enterprise-level application vulnerability research and database security. He has a background in Infrastructure and Information Security in a number of specialised environments such as financial services institutions, telecommunications companies, call centres, and other organisations across multiple continents. Barrie has experience in the integration of network infrastructure and telecommunications systems requiring high calibre secure design, testing and management. He has been involved in a variety of projects from the design and implementation of Internet banking systems to large-scale conferencing and telephony infrastructure, as well as penetration testing and other security assessments of business critical infrastructure.

Kerry Garrison

Kerry Garrison has been in the IT industry for over 20 years with positions ranging from IT Director of a large multi-site distribution company to developing a large hosted web server platform for a major ISP, to finally running his own IT consulting business in Southern California. Kerry was introduced to the world of Asterisk by a friend and began running his own business on it. After about a year of working with it and writing some articles that became extremely popular on the net, he felt it was time to start putting clients onto Asterisk-based systems. Today, Asterisk PBX systems represent a significant portion of his business revenue. Kerry has spoken at Astricon and does a regular seminar series in California. He is also the publisher of both http://www.voipspeak.net and http://www.asterisktutorials.com. He is very active with the Asterisk and FreePBX community and has even contributed modules to the FreePBX project.