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Cloud-Native Applications in Java
Cloud-Native Applications in Java

Cloud-Native Applications in Java: Build microservice-based cloud-native applications that dynamically scale

By Andreas Olsson , Ajay Mahajan , Munish Kumar Gupta , Shyam Sundar S
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Book Feb 2018 406 pages 1st Edition
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Publication date : Feb 26, 2018
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Cloud-Native Applications in Java

Chapter 1. Introduction to Cloud-Native

The advent of cloud computing and the ubiquity of mobile devices have led to the rise of consumer-facing companies (such as Amazon, Netflix, Uber, Google, and Airbnb) that have redefined the entire customer experience. These companies have built their applications (both web and mobile interfaces) on the cloud, using features or services that allow them to scale up or down based on demand, be available at all times, and be ready to handle failures at all levels.

Traditional enterprises are looking at these consumer-facing companies and want to adopt some of their best practices. They do this to help scale up their rapidly evolving enterprise applications, allowing them to take advantage of the elasticity and scalability of the cloud.

Before we dive deep into cloud-native, let's see what this chapter holds. We will cover the following topics in this chapter:

  • Why go cloud-native?
  • What is cloud-native?
  • Intro to the 12-factor app
  • Why move from monolithic applications to distributed microservice-based applications?
  • The advantages of building a distributed microservice-based application

Why go cloud-native?


Let's have a look at the following points to understand why we need to go cloud-native:

  • The first wave of cloud adoption was about cost savings and business agility (especially around infrastructure provisioning and cheap storage). With increasing cloud adoption, enterprises started discovering Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) services and their utilization in building applications that leverage the elasticity and scalability of the cloud, all the while embracing the inherent failures of the cloud platform.
  • A lot of enterprises are adopting greenfield design and development of microservices in the area of digital initiatives. When dealing with the Internet of Things (IoT), mobile devices, SaaS integration, and online business models, enterprises are working with niche players in the market. These new age business models are being designed and developed as a system of innovation on the enterprise end. The models are iterated rapidly to identify and bubble up the customer's needs, their preferences, what works, and what does not work.
  • Enterprises are also developing digital services based on their product lines. The products are enhanced with IoT to enable them to emit data about the products' performance. The data is collated and analyzed for patterns such as predictive maintenance, usage models, and external factors. The data from customers is collated and aggregated to build newer models for product enhancements and new features. A lot of these new digital services use the cloud-native model.
  • These modern digital solutions use APIs from various providers, such as Google Maps for location, Facebook/Google for authentication, and Facebook/Twitter for social collaborations. Mashing all these APIs with the features and functionality of enterprise business allows them to build a unique proposition for the customer. All of this integration is happening at the API level. The mobile application is not meant for tens of hundreds of users, but tens of millions of users. This means that, as the load increases, the underlying application functionality should be able to scale up to provide a seamless experience to the customer.
  • One way to scale up the resources for the enterprise is to do the heavy lifting in terms of service/environment provisioning as the load goes up or in case of failures. Another way is to offload the heavy lifting of the underlying services to the cloud platform provider. This is the sweet spot where building cloud-native applications that make use of the cloud provider's platform services allows the enterprise to offload the key aspects of scalability and focus on value generation parts.

What is cloud-native?


When applications are designed and architected to take advantage of the underlying IaaS and PaaS services supported by the cloud computing platform, they are called cloud-native applications.

This means building reliable system applications, such as five nines (99.999%), that run on a three nines (99.9%) infrastructure and application components. We need to design our application components to deal with failures. To handle such failures, we need a structured approach for scalability and availability. To support the entire scale of applications, all the pieces need to be automated.

Cloud adoption typically happens in a series of steps, where the enterprise starts exploring the services before they start building cloud-native applications. The adoption starts with the movement of Dev/Test environments to the cloud, where rapid provisioning is the key ask from the business and developer community. Once the enterprise is past the environment provisioning stage, the next step/models in which the enterprise applications are migrated to the cloud-native model will be discussed in the following sections.

Lift and shift

Traditionally, enterprises started on their cloud computing journey with IaaS services. They did a lift and shift of the business application workloads from on-premises data centers and moved to the equivalent rented capacity on the cloud computing platform. This is the first wave of adoption of cloud computing platforms, where enterprises are shifted from a capital expenditure model to an operating expenditure model.

IaaS, as the names suggests, is focused on infrastructure—compute nodes, network, and storage. In this model, enterprises can take advantage of the elasticity of the cloud, where compute nodes can be added or removed based on the incoming demand or load. The virtual machine (VM) abstracts out the underlying hardware and provides the ability to scale the number of VMs up or down with just a few clicks.

Enterprises typically make use of IaaS in the first wave because of the following:

  • Variability of resources: The ability to add/remove resources at will, which in turn allows more business agility
  • Utility model: IaaS provides basic resources that are rented out on an hourly basis, allowing more predictability and an opex model

Going native

Once the enterprises start becoming comfortable with the IaaS, the next wave of adoption comes in terms of adoption of PaaS as part of the application workloads. In this stage, the enterprises start discovering services with the following benefits:

  • Platform services replacement: This involves the identification of potential platform features of the enterprise, lifting and shifting the workload, and replacing it with equivalent platform services from the cloud provider. For example:
    • Replacing application messaging systems with queuing systems provided by the cloud provider (such as AWS SQS)
    • Replacing data stores or relational database management systems (RDMBS) with equivalent managed data services (such as AWS RDS)
    • Replacing security or directory services with a managed directory or security services (such as AWS Directory and AWS IAM)
    • These services allow the enterprise to do away with all the operational efforts, such as data store backup, availability, scalability, and redundancy, and replace them with a managed service that provides all these features
  • Application services replacement: Enterprises discover new services that can replace their own platform or utility services. For example:
    • Replacing build and release services or products with equivalent DevOps services from the cloud provider (such as AWS CodePipeline, AWS CodeCommit, or AWS CodeDeploy)
    • Replacing application services or products with equivalent application platform services (such as AWS API Gateway, AWS SWF, and AWS SES)
    • Replacing analytics workload services with equivalent application analytics services (such as AWS Data Pipeline and AWS EMR)

Once the applications start adopting the platform services, the applications start abstracting out features or functionalities provided by commercial off-the-shelf (COTS) products (such as messaging, notification, security, workflow, and API Gateway) and replacing them with equivalent feature platform services. For example, instead of hosting and running the messaging IaaS, movement to an equivalent platform service means moving to a model where you pay only for the number of messages sent, without incurring any additional operational costs. This model brings significant savings, as you move from renting and operating the product to a model where the product is rented only for the time it is utilized.

Going serverless

Once the enterprise has adopted the PaaS to build the application, the next step is to abstract out the application logic as a series of smaller functions and deploy them. These functions are invoked as a reaction to an event from the user or agent, which results in these functions computing the incoming events and giving a result back. This is the highest level of abstraction, where the application has been divided into a series of functions and these functions are deployed independently of each other. The functions communicate with each other using asynchronous communication models. Cloud computing platforms provide features such as AWS Lambda and Azure Functions for going serverless.

Cloud-native and microservices


To enable the adoption of the IaaS and PaaS services, a change in how the applications are designed and architected needs to be made.

The model of designing enterprise applications on a base platform (read: application server) meant that the heavy lifting of the application's scalability and availability was the responsibility of the platform. Enterprise developers would focus on using the standardized JEE patterns and developing components (Presentation, Business, Data, and Integration) to build fully functional and transactional applications. The extent to which the application could be scaled was limited by the abilities (node clustering and distributed caching) of the underlying platform:

Monolithic application

A business application built as a monolithic application is typically characterized by the following factors:

  • The entire application logic is packaged into a single EAR file
  • The application reuse is derived by sharing JARs
  • Application changes are planned months in advance, typically in a big push once a quarter
  • There is one database that encompasses the entire schema for the application
  • There are thousands of test cases that signify the amount of regression
  • The application design, development, and deployment requires coordination among multiple teams and significant management

With the advent of social interactions and mobile users, the scale of application users and data started increasing exponentially. Enterprises soon found that the platform was becoming a bottleneck in terms of the following issues:

  • Business agility: The operational cost of managing the application platform and making constant changes to the features/functionalities was getting hampered because of the monolithic nature of the application. Even for a small feature change, the entire cycle of regression tests and deployment across server clusters was eating into the overall speed of innovation. The mobile revolution meant that the problem was not just at the channel layers, but also percolated down to the integration and systems of record layers. Unless enterprises fixed the problem across these layers, the ability to innovate and be competitive in the market would be under threat.
  • Cost: To handle the increased demand, the IT Operations team were adding new server instances to handle the load. However, with each new instance, the complexity was increasing along with license costs (that depended on the number of cores). Unlike the Facebooks of the world, enterprise cost per user was increasing with every user acquisition.

At this time, enterprises started looking at open source products and how modern applications are getting built in consumer-facing companies serving millions of users, handling petabytes of data, and deploying to the cloud.

Consumer-facing companies encounter these hurdles early in their life cycle. Lots of innovation led to the design and development of new open source products, as well as design patterns for cloud computing.

In this context, the whole premise of service-oriented architecture (SOA) was looked at and enterprises investigated how the application architecture could adopt principles of designing autonomous services that are isolated, discrete, and could be integrated and composed with other services. This has led to the rise of the microservices model, which adapts and integrates very well with the cloud services model, where everything is available as a service and as an HTTP endpoint.

Microservices is a specialization of and implementation approach for service-oriented architectures (SOA) used to build flexible, independently deployable software systems

– Wikipedia

Microservices are designed and developed, keeping in mind that a business application can be built by composing these services. The microservices are designed around the following principles:

  • Single-responsibility principle: Each microservice implements only one business responsibility from the bounded domain context. From a software point of view, the system needs to be decomposed into multiple components where each component becomes a microservice. Microservices have to be lightweight, in order to facilitate smaller memory footprints and faster startup times.
  • Share nothing: Microservices are autonomous, self-contained, stateless, and manage the service state (memory/storage) through container-based encapsulation models. The private data is managed by a service and there is no contention on the data from any other service. Stateless microservices scale better and start faster than stateful ones, as there is no state to be backed up on shutdown or activated on startup.
  • Reactive: This is applicable for microservices with concurrent loads or longer response times. Asynchronous communication and the callback model allow optimal utilization of the resources, resulting in better availability and increased throughput of the microservices.
  • Externalized configuration: This externalizes the configurations in the config server, so that it can be maintained in hierarchical structure, per environment.
  • Consistent: Services should be written in a consistent style, as per the coding standards and naming convention guidelines.
  • Resilient: Services should handle exceptions arising from technical reasons (connectivity and runtime), and business reasons (invalid inputs) and not crash. Patterns, such as circuit breakers and bulk headers, help isolate and contain failures.
  • Good citizens: Microservices should report their usage statistics, the number of times they are accessed, their average response time, and so on through the JMX API or the HTTP API.
  • Versioned: Microservices may need to support multiple versions for different clients, until all clients migrate to higher versions. There should be a clear version strategy in terms of supporting new features and bug fixing.
  • Independent deployment: Each of the microservices should be independently deployable, without compromising the integrity of the application:

Moving from a monolithic to a microservices-based application

The microservices' design, development, and deployment considerations are covered in detail in the subsequent chapters. We will see how to build services for an e-commerce product. I am sure everyone is quite familiar with e-commerce and will understand the product requirements easily.

The 12-factor app


In order to build a distributed, microservices-based application that can be deployed across cloud providers, engineers at Heroku came up with 12 factors that need to be implemented by any modern cloud-native application:

  • Single codebase: The application must have one codebase, tracked in revision control for every application (read: microservice) that can be deployed multiple times (development, test, staging, and production environments). Two microservices do not share the same codebase. This model allows the flexibility to change and deploy services without impacting other parts of the application.
  • Dependencies: The application must explicitly declare its code dependencies and add them to the application or microservice. The dependencies are packaged as part of the microservice JAR/WAR file. This helps isolate dependencies across microservices and reduce any side effects through multiple versions of the same JAR.
  • Config: The application configuration data is moved out of the application or microservice and externalized through a configuration management tool. The application or microservice will pick up the configuration based on the environment in which it is running, allowing the same deployment unit to be propagated across the environments.
  • Backing services: All external resources, access should be an addressable URL. For example, SMTP URL, database URL, service HTTP URL, queue URL, and TCP URL. This allows URLs to be externalized to the config and managed for every environment.
  • Build, release, and run: The entire process of building, releasing, and running is treated as three separate steps. This means that, as part of the build, the application is built as an immutable entity. This immutable entity will pick the relevant configuration to run the process based on the environment (development, testing, staging, or production).
  • Processes: The microservice is built on and follows the shared-nothing model. This means the services are stateless and the state is externalized to either a cache or a data store. This allows seamless scalability and allows load balance or proxy to send requests to any of the instances of the service.
  • Port binding: The microservice is built within a container. The service will export and bind all its interfaces through ports (including HTTP).
  • Concurrency: The microservice process is scaled out, meaning that, to handle increased traffic, more microservice processes are added to the environment. Within the microservice process, one can make use of the reactive model to optimize the resource utilization.
  • Disposability: The idea is to build a microservice as immutable with a single responsibility to, in turn, maximize robustness with faster boot-up times. Immutability also lends to the service disposability.
  • Dev/prod parity: The environments across the application life cycle—DEV, TEST, STAGING, and PROD—are kept as similar as possible to avoid any surprises later.
  • Logs: Within the immutable microservice instance, the logs generated as part of the service processing are candidates for state. These logs should be treated as event streams and pushed out to a log aggregator infrastructure.
  • Admin processes: The microservice instances are long-running processes that continue unless they are killed or replaced with newer versions. All other admin and management tasks are treated as one-off processes:

12-factor app

Applications that follow the 12 factors make no assumptions about the external environment, allowing them to be deployed on any cloud provider platform. This allows the same set of tools/processes/scripts to be run across environments and deploy distributed microservices applications in a consistent manner.

Microservices-enabling service ecosystem

In order to successfully run microservices, there are certain enabling components/services that are needed. These enabling services can be tagged as PaaS that are needed to support the building, releasing, deployment, and running of the microservices.

In the case of the cloud-native model, these services are available as PaaS services from the cloud provider itself:

  • Service discovery: When the application is decomposed into a microservices model, a typical application may be composed of hundreds of microservices. With each microservice running multiple instances, we soon have thousands of microservice instances running. In order to discover the service endpoint, it is pertinent to have a service registry that can be queried to discover all of the instances of the microservice. In addition, the service registry tracks the heartbeat of every service instance to make sure that all services are up and running. Further, the service registry helps in load balancing the requests across the service instances. We can have two models for load balancing:
    • Client-side load balancing:
      • A service consumer asks the registry for a service instance
      • The service registry returns with the list of services where the service is running
    • Server-side load balancing:
      • The service endpoint is hidden by Nginx, API Gateway, or another reverse proxy from the consumer

    Typical products in this space are Consul and Zookeeper:

The service registry

  • Config server: The microservice needs to be initialized with multiple parameters (for example, database URL, queue URL, functional parameters, and dependency flags). Managing properties in file or environment variables beyond a certain number can become unwieldy. To manage these properties across environments, all such configurations are managed externally in a configuration server. At boot time, microservices will load the properties by invoking the API on the config server. Microservices also make use of listeners to listen for any changes to the properties on the config server. Any runtime change of properties can be picked up immediately by the microservices. The properties are typically categorized at multiple levels:
    • Service-specific properties: Hold all properties tied to the microservice
    • Shared properties: Hold properties that might be shared between services
    • Common properties: Hold properties that are common across services

    The config server can back up these properties in a source-control system. Typical products in this space are Consul, Netflix Archaius, and Spring Cloud Config server:

The config server

  • Service management/monitoring: An average business application typically tends to get decomposed into about 400 microservices. Even if we ran two to three instances of these microservices, we would be talking about managing over 1,000  instances of our microservices. Without an automated model, managing/monitoring these services becomes an operational challenge. The following are the key metrics that need to be managed and monitored:
    • Service health: Each service needs to publish its health status. These need to be managed/tracked to identify slow or dead services.
    • Service metrics: Each service also publishes throughput metrics data, such as the number of HTTP requests/responses, the request/response size, and the response latency.
    • Process info: Each service will publish JVM metrics data (like heap utilization, the number of threads, and the process state) typically available as part of the Java VisualVM.
    • Log events as stream: Each service can also publish log events as a set of streaming events.

    All of this information is pulled from the services and tied together to manage and monitor the application services landscape. Two types of analysis—event correlation and correction decisions—need to be done. Alerts and actuation services are built as part of the service monitoring systems. For example, if a certain number of service instances need to be maintained and the number reduces (service not available due to health check) then an actuation service can take the event as an indicator to add another instance of the same service.

    Further, in order to track the service call flow through the microservices model, there is third-party software available that can help create a request identified and track how the service call flows through the microservices. This software typically deploys agents onto the containers, which weave them into the services and track the service metrics:

Service metrics

  • Container management/orchestration: Another key infrastructure piece of the microservice environment is container management and orchestration. The services are typically bundled in a container and deployed in a PaaS environment. The environment can be based on an OpenShift model, a Cloud Foundry model, or a pure VM-based model, depending whether they are deployed on a private or a public cloud. To deploy and manage the dependencies between the containers, there is a need for container management and orchestration software. Typically, it should be able to understand the interdependencies between the containers and deploy the containers as an application. For example, if the application has four pieces—one for UI, two for business services, and one for data store—then all of these containers should be tagged together and deployed as a single unit with interdependencies and the right order of instantiation injected.
  • Log aggregation: 1 of the 12 factors is treating logs as event streams. The containers are meant to be stateless. The log statements are typically stateful events that need to be persisted beyond the life of the containers. As a result, all logs from the containers are treated as event streams that can be pushed/pulled onto a centralized log repository. All the logs are aggregated and various models can be run on these logs for various alerts. One can track security and failure events through these logs, which can feed into the service management/monitoring system for further actions:

Log aggregation

  • API Gateway/management: The services are meant to be simple and follow the single responsibility model. The question arises: who will handle other concerns, such as service authentication, service metering, service throttling, service load balancing, and service freemium/premium models? This is where the API Gateway or management software comes into the picture. The API Gateway handles all such concerns on behalf of the microservice. The API Gateway provides multiple options for managing the service endpoints and can also provide transformation, routing, and mediation capabilities. The API Gateway is more lightweight, compared to the typical enterprise service bus.

API Management Gateway

  • DevOps: Another key aspect is the continuous integration/deployment pipeline, coupled with the automated operations that need to set up the microservice-based applications. As the developer writes code, it goes through a series of steps that need to be automated and mapped with gating criteria to allow the release of regression-tested code:

Development life cycle

Microservice adoption


Microservice adoption within an enterprise is driven by a common theme of digital transformation, whether they are looking to re-architect the existing monolithic applications in the system of innovations to increase business agility and reduce technical debt, or to develop greenfield applications that allow them to rapidly innovate and experiment with different business models.

Monolithic transformation

Enterprises have been running channel applications built on JEE principles running on clusters of application servers. These applications have accumulated a lot of technical debt over the years and have become a major issue—large, unwieldy, and resistant to constant change.

With the increase in competition in the business environment and the proliferation of the channels, businesses are looking for faster innovation and to provide seamless customer experience. On the other hand, they do not want to throw away the existing investment in the existing applications.

In this scenario, enterprises are undertaking multiple programs to re-factor and re-architect the existing applications into modern, distributed, microservice-based models that provide the currency of rapid iteration and are future-proof.

Enterprises are attacking this problem in a two-prong manner:

  1. Setting the base platform that provides the core ecosystem as a set of services to deploy and run the microservices. These services include Configuration Management, Service Discovery, Elastic Compute, Container Management, Security, Management and Monitoring, DevOps pipeline, and more. Enterprises typically weigh in between using the public cloud and setting up a private cloud. The choice of cloud platform depends on the industry in question and the maturity of the enterprise strategy.
  2. The second approach is to chip at the monolithic application, one functional piece at a time, and migrate the core business logic to the microservice model. The GUI part is separately migrated to an SPA model using frameworks such as AngularJS and ReactJS. For example, a lot of e-commerce enterprises have moved their catalogue and search services to elastic cloud providers. Only when the customer clicks the checkout do they bring the customer to the in-house data center.

Once the enterprise has set up the ecosystem with respect to platform services, the ability to add more microservice-based functionality becomes easy, providing the required impetus in terms of business agility and innovation.

We will cover digital transformation in more detail in Chapter 12, Digital Transformation.

Summary


In this chapter, we covered what cloud-native programming is and why to go for it. We saw what the various adoption models for enterprises, when it comes to cloud-native applications, are. We covered the 12 factors for distributed applications, along with the usage of microservice-based design for cloud-native enablement. We covered the enablement ecosystem for building microservices-based applications.

As we progress through the book, we will cover how to design, build, and run your cloud-native application. We will also cover cloud-native application development using two cloud provider platforms—AWS and Azure. We will make use of their platform services to build a cloud-native application.

We will also cover operational aspects of the cloud-native application—DevOps, deployment, monitoring, and management. Lastly, we will cover how to transform existing monolithic applications into modern distributed cloud-native applications. In the next chapter, we will dive right into creating our first cloud-native application.

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Key benefits

  • Take advantage of the simplicity of Spring to build a full-fledged application
  • Let your applications run faster while generating smaller cloud service bills
  • Integrate your application with various tools such as Docker and ElasticSearch and use specific tools in Azure and AWS

Description

Businesses today are evolving so rapidly that they are resorting to the elasticity of the cloud to provide a platform to build and deploy their highly scalable applications. This means developers now are faced with the challenge of building build applications that are native to the cloud. For this, they need to be aware of the environment, tools, and resources they’re coding against. If you’re a Java developer who wants to build secure, resilient, robust, and scalable applications that are targeted for cloud-based deployment, this is the book for you. It will be your one stop guide to building cloud-native applications in Java Spring that are hosted in On-prem or cloud providers - AWS and Azure The book begins by explaining the driving factors for cloud adoption and shows you how cloud deployment is different from regular application deployment on a standard data centre. You will learn about design patterns specific to applications running in the cloud and find out how you can build a microservice in Java Spring using REST APIs You will then take a deep dive into the lifecycle of building, testing, and deploying applications with maximum automation to reduce the deployment cycle time. Gradually, you will move on to configuring the AWS and Azure platforms and working with their APIs to deploy your application. Finally, you’ll take a look at API design concerns and their best practices. You’ll also learn how to migrate an existing monolithic application into distributed cloud native applications. By the end, you will understand how to build and monitor a scalable, resilient, and robust cloud native application that is always available and fault tolerant.

What you will learn

[*] See the benefits of the cloud environment when it comes to variability, provisioning, and tooling support [*] Understand the architecture patterns and considerations when developing on the cloud [*] Find out how to perform cloud-native techniques/patterns for request routing, RESTful service creation, Event Sourcing, and more [*] Create Docker containers for microservices and set up continuous integration using Jenkins [*] Monitor and troubleshoot an application deployed in the cloud environment [*] Explore tools such as Docker and Kubernetes for containerization and the ELK stack for log aggregation and visualization [*] Use AWS and Azure specific tools to design, develop, deploy, and manage applications [*] Migrate from monolithic architectures to a cloud native deployment

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Product Details


Publication date : Feb 26, 2018
Length 406 pages
Edition : 1st Edition
Language : English
ISBN-13 : 9781787124349
Concepts :

Table of Contents

20 Chapters
Title Page Chevron down icon Chevron up icon
Dedication Chevron down icon Chevron up icon
Packt Upsell Chevron down icon Chevron up icon
Foreword Chevron down icon Chevron up icon
Contributors Chevron down icon Chevron up icon
Preface Chevron down icon Chevron up icon
Introduction to Cloud-Native Chevron down icon Chevron up icon
Writing Your First Cloud-Native Application Chevron down icon Chevron up icon
Designing Your Cloud-Native Application Chevron down icon Chevron up icon
Extending Your Cloud-Native Application Chevron down icon Chevron up icon
Testing Cloud-Native Applications Chevron down icon Chevron up icon
Cloud-Native Application Deployment Chevron down icon Chevron up icon
Cloud-Native Application Runtime Chevron down icon Chevron up icon
Platform Deployment – AWS Chevron down icon Chevron up icon
Platform Deployment – Azure Chevron down icon Chevron up icon
As a Service Integration Chevron down icon Chevron up icon
API Design Best Practices Chevron down icon Chevron up icon
Digital Transformation Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon

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Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela