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Salesforce End-to-End Implementation Handbook
Salesforce End-to-End Implementation Handbook

Salesforce End-to-End Implementation Handbook: A practitioner's guide for setting up programs and projects to deliver superior business outcomes

By Kristian Margaryan Jørgensen
€14.99 per month
Book Mar 2023 302 pages 1st Edition
eBook
€26.99 €17.99
Print
€33.99
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eBook
€26.99 €17.99
Print
€33.99
Subscription
€14.99 Monthly

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Product Details


Publication date : Mar 10, 2023
Length 302 pages
Edition : 1st Edition
Language : English
ISBN-13 : 9781804613221
Vendor :
Salesforce , Salesforce
Category :
Concepts :
Table of content icon View table of contents Preview book icon Preview Book

Salesforce End-to-End Implementation Handbook

Part 1:The Pre-Development Phase

This part will guide you through the activities before commencing development. We will also introduce Packt Manufacturing Equipment (PME), the scenario company we’ll be following throughout the book.

This part has the following chapters:

  • Chapter 1, Creating a Vision for Your Salesforce Project
  • Chapter 2, Defining the Nature of Your Salesforce Project
  • Chapter 3, Determining How to Deliver Your Salesforce Project
  • Chapter 4, Securing Funding and Engaging with Salesforce and Implementation Partners
  • Chapter 5, Common Issues to Avoid in the Pre-Development Phase
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Key benefits

  • Explore the end-to-end Salesforce implementation lifecycle with templates and practical examples
  • Discover common issues and strategies for mitigation and prevention
  • Work with checklists to assess the state of your Salesforce implementation in each phase
  • Purchase of the print or Kindle book includes a free PDF eBook

Description

With ever-growing digital transformation programs involving Salesforce, there is a greater need for a comprehensive overview of the phases and activities specific to Salesforce implementations. This book will act as a detailed guide for your Salesforce implementation journey, including common issues and pitfalls to mitigate and prevent errors. The Salesforce End-to-End Implementation Handbook starts with the pre-development phase. Here you’ll understand how to define the vision and nature of your project, determine your change management strategy and delivery methodology, learn to build a business case for your project, get insights on engaging with Salesforce and implementation partners, and learn to establish a governance framework. As you progress, you’ll gain insights on the necessary activities, milestones, and common issues faced in Salesforce implementation, along with strategies to mitigate them. At the end of each section, you’ll find evaluation checklists to assess the state of your Salesforce implementation. By the end of this book, you’ll be well-equipped to set up Salesforce projects and programs effectively and deliver maximum ROI.

What you will learn

Discover the critical activities in Salesforce implementation Address common issues faced in implementing Salesforce Explore appropriate delivery methodology Understand the importance of a change management strategy Govern Salesforce implementation through all its phases Gain insights on key activities in the continuous improvement phase Leverage customer 360 for analytics, AI and automation

What do you get with a Packt Subscription?

Free for first 7 days. $15.99 p/m after that. Cancel any time!
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Product feature icon 50+ new titles added per month, including many first-to-market concepts and exclusive early access to books as they are being written.
Product feature icon Innovative learning tools, including AI book assistants, code context explainers, and text-to-speech.
Product feature icon Thousands of reference materials covering every tech concept you need to stay up to date.
Subscribe now
View plans & pricing

Product Details


Publication date : Mar 10, 2023
Length 302 pages
Edition : 1st Edition
Language : English
ISBN-13 : 9781804613221
Vendor :
Salesforce , Salesforce
Category :
Concepts :

Table of Contents

21 Chapters
Preface Chevron down icon Chevron up icon
Part 1:The Pre-Development Phase Chevron down icon Chevron up icon
Chapter 1: Creating a Vision for Your Salesforce Project Chevron down icon Chevron up icon
Chapter 2: Defining the Nature of Your Salesforce Project Chevron down icon Chevron up icon
Chapter 3: Determining How to Deliver Your Salesforce Project Chevron down icon Chevron up icon
Chapter 4: Securing Funding and Engaging with Salesforce and Implementation Partners Chevron down icon Chevron up icon
Chapter 5: Common Issues to Avoid in the Pre-Development Phase Chevron down icon Chevron up icon
Part 2: The Development Phase Chevron down icon Chevron up icon
Chapter 6: Detailing the Scope and Design of Your Initial Release Chevron down icon Chevron up icon
Chapter 7: Building and Testing Your Initial Release Chevron down icon Chevron up icon
Chapter 8: Common Issues to Avoid in the Development Phase Chevron down icon Chevron up icon
Part 3: The Roll-Out Phase Chevron down icon Chevron up icon
Chapter 9: Deploying Your Release and Migrating Data to Production Chevron down icon Chevron up icon
Chapter 10: Communicating, Training, and Supporting to Drive Adoption Chevron down icon Chevron up icon
Chapter 11: Common Issues to Avoid in the Roll-Out Phase Chevron down icon Chevron up icon
Part 4: The Continuous Improvement Phase Chevron down icon Chevron up icon
Chapter 12: Evolving Your Salesforce Org and DevOps Capabilities Chevron down icon Chevron up icon
Chapter 13: Managing Your Salesforce Data to Harvest the Fruits of Customer 360 Chevron down icon Chevron up icon
Chapter 14: Common Issues to Avoid in the Continuous Improvement Phase Chevron down icon Chevron up icon
Index Chevron down icon Chevron up icon
Other Books You May Enjoy Chevron down icon Chevron up icon

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