NLP
NLP aims to understand and read, as well as utilize, the human language well. It combines AI and computational linguistics so that computers can process human language through spoken words or text. Let’s look at some of the use cases of NLP.
Chatbots and virtual assistants
One of the common applications of NLP is in creating chatbots and virtual assistants like Siri, Alexa, or customer service chatbots on various websites.
Chatbots engage in interactive conversations with users, often assisting them in finding information, answering queries, or facilitating transactions. They leverage NLP to understand user inputs (questions or commands) and generate relevant responses. By analyzing the text, NLP models discern the intent behind the user’s message and respond accordingly. This application is widely utilized across industries like retail, banking, and customer service to enhance user experience and provide immediate responses to customer inquiries.
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