Case studies

Before we end this chapter, let’s look at a couple of projects I was involved in that were good and bad respectively. The good one worked well due to amazing planning and cooperation from the client. The second one didn’t work out quite that way and was a major reason why the project went on much longer than planned.

Let’s look at the successful one first. One of the first projects I worked on as an SA was with a client who had a small finance system in place and a manual system for everything else. Let’s give a bit of background.

The company whose project I worked on was an international airport. After extensive searching, they decided on going with Dynamics as their ERP system. The company had approximately 300 employees who would be using the system. As was already mentioned, their finance system was an existing system that had been in place for several years. All their inventory and purchasing were completed in manual systems that...