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Architecting AI Solutions on Salesforce

You're reading from  Architecting AI Solutions on Salesforce

Product type Book
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Pages 340 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Lars Malmqvist Lars Malmqvist
Profile icon Lars Malmqvist

Table of Contents (17) Chapters

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Chapter 7: Building AI Features with Einstein Platform Services

This will be a hands-on chapter that will take you through three examples of using the Einstein Platform Services APIs to create custom AI solutions for the platform. Along the way, it will discuss some of the architectural choices and trade-offs involved. The examples will move from an image classifier to a text recognizer to a sentiment analysis application, all integrated into a normal Salesforce Sales or Service workflow.

In this chapter, we're going to cover the following main topics:

  • Introducing Einstein Platform Services
  • Getting started with the Vision and Language Model Builder
  • Classifying images with Einstein Vision
  • Understanding text with Einstein Language

After completing this chapter, you will have gained an understanding of how to use Einstein Platform Services to build AI solutions on Salesforce using advanced API-based methods.

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