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You're reading from  Microsoft Exam MD-100 Windows 10 Certification Guide

Product typeBook
Published inMay 2020
PublisherPackt
ISBN-139781838822187
Edition1st Edition
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Windows OS
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Author (1)
Jeroen Burgerhout
Jeroen Burgerhout
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Jeroen Burgerhout

Jeroen Burgerhout is a Microsoft Cloud Consultant at SKS Professionals with great technical experience in Microsoft products. He is specialized in Azure, Hyper-V, Intune, Office 365, EMS, Windows 10, and Windows Server. He is currently working for the government in the Netherlands, working on the migration to Microsoft 365 with Microsoft Endpoint Manager, Azure Active Directory, and security features such as Azure AD PIM, Azure AD MFA, and Azure AD Conditional Access. Later this year, he will start with the new Modern Workplace concept, which is entitled to Windows 10, Windows Autopilot, Microsoft Endpoint Management, Office 365, and Azure AD. His Twitter account is @BurgerhoutJ.
Read more about Jeroen Burgerhout

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Chapter 9: Configuring Remote Connectivity

When you use a lot of computers to manage devices in several locations, you must know how to enable and configure remote connectivity. It is also essential that you are able to handle those computers by using the remote management tools provided by Windows 10.

Windows 10 provides you with several tools that you can use to manage your organization's computers remotely. We will cover the Remote Assistance, Remote Desktop, and PowerShell Remoting tools in this chapter, as well as many other management console snap-ins. Knowing which resources to use to serve a given situation can help you handle the needs of your users faster.

We will cover the following topics in this chapter:

  • Configuring remote management
  • Configuring Remote Desktop access
  • Enabling PowerShell Remoting

By providing you with the skills to use remote management with the built-in tools on Windows 10, after reading this chapter, you will be able...

Technical requirements

In this chapter, you will see us use PowerShell code. This code is available on the GitHub page at https://github.com/PacktPublishing/Microsoft-Exam-MD-100-Windows-10-Certification-Guide/tree/master/Chapter09.

Throughout this chapter, you will need to follow steps to configure many settings. The steps that you will follow have been recorded for your convenience. You can find the videos at https://bit.ly/2LsQDqD.

Configuring remote management

Remote management is a very effective and useful way for Windows administrators to access their (or others') computers and all of their contents remotely. It offers access functionality for a variety of computers and is optimized for remote Personal Computer (PC) control.

You can use a variety of tools to manage Windows 10 devices remotely. The five built-in tools for remote management are as follows:

  • Quick Assist: This is the successor of the Remote Assistance tool. It provides interaction with a remote user, which you them to view or take control of a user's computer remotely. To initiate a session, you have to exchange a six-digit security code.
  • Remote Assistance: This is a built-in tool that provides interaction with a remote user. By using this tool, you can view or take control of a user's computer remotely and perform remote management on its system.
  • Remote Desktop: This is a built-in tool that you can use to access...

Configuring Remote Desktop access

When Remote Desktop or Remote Assistance is allowed on a device, you can connect to the machine using Remote Desktop or Remote Assistance. When you are connected to the remote computer, you can use that computer as if you have signed in locally and perform all the management tasks that your user account has the right to do. This makes Remote Desktop a particularly useful tool.

Using Remote Desktop

To use Remote Desktop, you first need to create a remote desktop connection by taking the following steps:

  1. Type Remote Desktop Connection in the search box on the taskbar.
  2. Click on Remote Desktop Connection.
  3. Then, fill in the full name or IP address of the remote computer, as in the following screenshot:

    Figure 9.6 - Remote Desktop Connection window

  4. After that, click on Connect.

    For now, we will just discuss how we can connect to a remote computer, not all of the different connection properties. You can configure additional connection...

Enabling PowerShell Remoting

PowerShell can be used to control remote computers with Windows PowerShell Remoting. First, you need to learn how to allow and configure it.

PowerShell is commonly available across the Windows platform, including on both Windows 10 and Windows Server. Therefore, it makes sense to use PowerShell to execute management tasks on both local and remote machines because you can pass those skills on to other management situations.

Most cmdlets in PowerShell can be used with the –ComputerName parameter, making it a bit easier to use the command remotely than defining the name of the computer that you wish to run the command against. Run the following cmdlet as an example of how to determine the IP configuration of a remote computer:

Get-NetIPConfiguration -ComputerName PACKTCL1

However, not all cmdlets accept the –ComputerName parameter, and you must enable and configure PowerShell Remoting (explained further in the Enabling PowerShell...

Summary

In this chapter, you learned a lot of new things about performing remote management tasks on remote computers, such as how you can configure Windows Defender Firewall to allow remote management. You also learned about the built-in tools to perform remote management on remote computers—Remote Desktop, Remote Assistance, MMC, and Windows PowerShell Remoting.

You also learned which tools you can use to give support to or ask for support from other people. You can now use Remote Desktop, Remote Assistance, and Quick Assist for this type of support. MMC and PowerShell Remoting are used for remote management tasks on remote computers, such as workstations or servers, but you can also use Remote Desktop for remote server management.

In the next chapter, you will learn about the different ways to troubleshoot errors in Windows 10, such as file recovery and recovering a complete Windows 10 installation or application. We will also look at troubleshooting during the startup...

Questions

  1. Is Quick Assist a remote management feature that you can turn on in the firewall?
  2. Is the RDP protocol used by the Microsoft Management Console to connect to remote hosts?
  3. Can you start the Remote Desktop Connection app via the command line and specify specific connection properties?
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Author (1)

author image
Jeroen Burgerhout

Jeroen Burgerhout is a Microsoft Cloud Consultant at SKS Professionals with great technical experience in Microsoft products. He is specialized in Azure, Hyper-V, Intune, Office 365, EMS, Windows 10, and Windows Server. He is currently working for the government in the Netherlands, working on the migration to Microsoft 365 with Microsoft Endpoint Manager, Azure Active Directory, and security features such as Azure AD PIM, Azure AD MFA, and Azure AD Conditional Access. Later this year, he will start with the new Modern Workplace concept, which is entitled to Windows 10, Windows Autopilot, Microsoft Endpoint Management, Office 365, and Azure AD. His Twitter account is @BurgerhoutJ.
Read more about Jeroen Burgerhout

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