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Architecting AI Solutions on Salesforce

You're reading from  Architecting AI Solutions on Salesforce

Product type Book
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Pages 340 pages
Edition 1st Edition
Languages
Concepts
Author (1):
Lars Malmqvist Lars Malmqvist
Profile icon Lars Malmqvist

Table of Contents (17) Chapters

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Chapter 5: Salesforce AI for Industry Clouds

This chapter will cover how Einstein has been brought into Salesforce's various industry clouds, including the Health, Financial Services, Manufacturing, Consumer Goods, and Nonprofit Clouds. As most of these features have been created using other elements rather than being unique, this is more of a showcase for how Einstein features can be used than a discussion of new technical material.

In this chapter, we're going to cover the following main topics:

  • Introducing Einstein for Industry Clouds
  • Using Health Cloud Einstein
  • Implementing Financial Services Cloud Einstein
  • Working with Manufacturing Cloud Einstein
  • Optimizing with Consumer Goods Cloud Einstein
  • Analyzing with Non-profit Cloud Einstein

After completing this chapter, you will have gained an understanding of how to use Salesforce AI solutions within industry-specific solutions.

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