Mobile devices are in abundance in the workplace, ranging from laptops to tablets and smartphones. It’s therefore important that IT technicians have working knowledge of each type of device, including both the storage used and the method of its migration from legacy to modern storage.

Additionally, in your own career, you may have to enable security for smartphones that require you to set up multifactor or biometric authentication, set up cellular communications and mobile hotspots, or connect a corporate user’s Bluetooth headset. And, for laptop queries, whether it requires the order of a new device for the engineering department, installation of a new wireless card, or troubleshooting of the display screen, your understanding of laptop hardware, components, and types and size of cards is crucial to ensuring the support you offer is reliable and effective.

In the CompTIA A+ Core 1 (220-1101) exam, Domain 1.0 Mobile Devices is further broken down into...

Practice Exam Questions

1.1 Given a scenario, install and configure laptop hardware and components

Which of the following is the most secure method to set up a laptop or desktop to use biometric readers?
1. Set up the laptop/desktop for the person who uses the device
2. Set up the laptop/desktop so everyone in the accounts department can log in
3. Allow other departments access to the laptop/desktop
4. Set up the laptop for user access and allow guest access
A hardware engineer is going to upgrade the RAM in a laptop. Before installing the new RAM, which of the following tasks should the hardware engineer complete first?
1. Purchase a 256 GB DDR3 RAM
2. Take anti-static precautions by wearing an electrostatic discharge strap
3. Check the power voltage to the motherboard
4. Download any operating system updates for the laptop’s operating system
A user’s laptop is working perfectly fine, but for some reason, when they attempt to use it in a coffee shop, it will not power up. The user confirms...