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Salesforce for Beginners - Second Edition

You're reading from  Salesforce for Beginners - Second Edition

Product type Book
Published in Oct 2022
Publisher Packt
ISBN-13 9781803239101
Pages 532 pages
Edition 2nd Edition
Languages
Concepts
Authors (2):
Sharif Shaalan Sharif Shaalan
Profile icon Sharif Shaalan
Timothy Royer Timothy Royer
Profile icon Timothy Royer
View More author details

Table of Contents (24) Chapters

Preface 1. Getting Started with Salesforce and CRM 2. Understanding Salesforce Activities 3. Creating and Managing Leads 4. Business Development with Accounts and Contacts 5. Driving the Sales Cycle with Opportunities 6. Achieving Business Goals Using Campaigns 7. Enhancing Customer Service with Cases 8. Business Analysis Using Reports and Dashboards 9. Setup and Configuration 10. An Overview of Sharing and Visibility 11. User Management and Data Security 12. Managing Projects with Sandboxes and Change Sets 13. Using Data Modeling to Configure Objects for Your Business 14. Lightning Experience Customization 15. Extending Functionality with Third-Party Applications and Salesforce Mobile 16. Salesforce Flow 17. Approval Processes 18. Assignment Rules 19. Data Integrity with Formulas and Validations 20. Testing and Debugging 21. Assessment
22. Other Books You May Enjoy
23. Index

Best practices and more

We just covered the very basics of Salesforce Flow. It is an incredibly powerful tool and should be used carefully. There are tons of great blogs, Trailheads, and learning materials out there for you to develop your skills further. Here are some basic best practices (there are more best practices once you become familiar with loops, record collections, and other advanced topics):

  • Be descriptive: Put descriptions in all your flow elements. It will help you and others when you have to go back to make updates or troubleshoot. Just as a developer should put comments in their code, a flow builder should use robust descriptions.
  • Naming conventions: Use naming conventions for your flow resources. It makes it easier to navigate a flow and understand what is happening. The conventions used do not matter much, as long as you are consistent. Here is an example of a naming convention for flow resources:
    • Variable: var[name] (varAccountId was an...
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