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Data Science for Marketing Analytics - Second Edition

You're reading from Data Science for Marketing Analytics - Second Edition

Product type Book

Published in Sep 2021

Publisher Packt

ISBN-13 9781800560475

Pages 636 pages

Edition 2nd Edition

Languages

Concepts

Authors (3):

Mirza Rahim Baig

Gururajan Govindan

Vishwesh Ravi Shrimali

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Table of Contents (11) Chapters

Preface

1. Data Preparation and Cleaning

2. Data Exploration and Visualization

3. Unsupervised Learning and Customer Segmentation

4. Evaluating and Choosing the Best Segmentation Approach

5. Predicting Customer Revenue Using Linear Regression

6. More Tools and Techniques for Evaluating Regression Models

7. Supervised Learning: Predicting Customer Churn

8. Fine-Tuning Classification Algorithms

9. Multiclass Classification Algorithms

Appendix

Introduction

Put yourself in the shoes of the marketing head of an e-commerce company with a base of 1 million transacting customers. You want to make the marketing campaigns more effective, reaching the right customer with the right messaging. You know that by understanding the customer and their needs better, marketing campaigns could provide a significant boost to the business. As you begin solving this problem, you think about the customer experience. An average customer receives several communications from your platform about the latest offers and programs. These are relayed via email, push notifications, and social media campaigns. This may not be a great experience for them, especially if these communications are generic/mass campaigns. If the company understood the customers' needs better and sent them the relevant content, they would shop much more frequently.

Several examples like this show that a deep understanding of customers and their needs is beneficial not only...

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Authors (3)

Mirza Rahim Baig

Mirza Rahim Baig is a Data Science and Artificial Intelligence leader with over 13 years of experience across e-commerce, healthcare, and marketing. He currently holds the position of leading Product Analytics at Marketing Services for Zalando, Europe's largest online fashion platform. In addition, he serves as a Subject Matter Expert and faculty member for MS level programs at prominent Ed-Tech platforms and institutes in India. He is also the lead author of two books, 'Data Science for Marketing Analytics' and 'The Deep Learning Workshop,' both published by Packt. He is recognized as a thought leader in my field and frequently participates as a guest speaker at various forums.

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Gururajan Govindan

Gururajan Govindan is a data scientist, intrapreneur, and trainer with more than seven years of experience working across domains such as finance and insurance. He is also an author of The Data Analysis Workshop, a book focusing on data analytics. He is well known for his expertise in data-driven decision-making and machine learning with Python.

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Vishwesh Ravi Shrimali

Vishwesh Ravi Shrimali graduated from BITS Pilani, where he studied mechanical engineering, in 2018. He also completed his Masters in Machine Learning and AI from LJMU in 2021. He has authored - Machine learning for OpenCV (2nd edition), Computer Vision Workshop and Data Science for Marketing Analytics (2nd edition) by Packt. When he is not writing blogs or working on projects, he likes to go on long walks or play his acoustic guitar.

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