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Data Science for Marketing Analytics - Second Edition

You're reading from  Data Science for Marketing Analytics - Second Edition

Product type Book
Published in Sep 2021
Publisher Packt
ISBN-13 9781800560475
Pages 636 pages
Edition 2nd Edition
Languages
Authors (3):
Mirza Rahim Baig Mirza Rahim Baig
Profile icon Mirza Rahim Baig
Gururajan Govindan Gururajan Govindan
Profile icon Gururajan Govindan
Vishwesh Ravi Shrimali Vishwesh Ravi Shrimali
Profile icon Vishwesh Ravi Shrimali
View More author details

Table of Contents (11) Chapters

Preface
1. Data Preparation and Cleaning 2. Data Exploration and Visualization 3. Unsupervised Learning and Customer Segmentation 4. Evaluating and Choosing the Best Segmentation Approach 5. Predicting Customer Revenue Using Linear Regression 6. More Tools and Techniques for Evaluating Regression Models 7. Supervised Learning: Predicting Customer Churn 8. Fine-Tuning Classification Algorithms 9. Multiclass Classification Algorithms Appendix

Introduction

A large e-commerce company is gearing up for its biggest event for the year – its annual sale. The company is ambitious in its goals and aims to achieve the best sales figures so far, hoping for significant growth over last year's event. The marketing budget is the highest it has ever been. Naturally, marketing campaigns will be a critical factor in deciding the success of the event. From what we have learned so far, we know that for those campaigns to be most effective, an understanding of the customers and choosing the right messaging for them is critical.

In such a situation, well-performed customer segmentation can make all the difference and help maximize the ROI (Return on Investment) of marketing spend. By analyzing customer segments, the marketing team can carefully define strategies for each segment. But before investing precious resources into a customer segmentation project, data science teams, as well as business teams, need to answer a few key...

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